Workshop Engineer – Field Service & Customer Support

Diabetesstories; United Kingdom; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A family-run business in West Oxfordshire is seeking a full-time Workshop Engineer to support customers and colleagues with equipment servicing, repairs, and general workshop duties. The ideal candidate will possess hands-on experience with mechanical and electrical products, strong communication skills, and a flexible attitude. The role includes providing technical support, managing customer records, and ensuring timely follow-up on quotes. Offers include a company vehicle, private healthcare, and generous holiday entitlement.

Benefits

Company vehicle

On‑site parking

25 days holiday plus bank holidays

Pension scheme

Private healthcare

Qualifications

• Hands-on experience or working knowledge of mechanical and electrical products.
• Strong communication skills – able to build rapport with elderly and less-able customers.
• Full UK driving licence.

Responsibilities

• Attend customer appointments for equipment servicing and repairs.
• Provide technical support to consultants in the workshop.
• Maintain up-to-date records of customer orders.

Skills

Hands-on experience with mechanical and electrical products

Strong communication skills

Ability to manage workload

Flexible, team-focused attitude

Job description

A family-run business in West Oxfordshire is seeking a full-time Workshop Engineer to support customers and colleagues with equipment servicing, repairs, and general workshop duties. The ideal candidate will possess hands-on experience with mechanical and electrical products, strong communication skills, and a flexible attitude. The role includes providing technical support, managing customer records, and ensuring timely follow-up on quotes. Offers include a company vehicle, private healthcare, and generous holiday entitlement.