Bartender

Relais & Châteaux; Bristol; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A prestigious hotel in Bristol is seeking an experienced Bartender to join their professional team. This full-time role involves evening shifts and weekends, focusing on delivering exceptional 5-star guest experiences. The successful candidate will possess knowledge of traditional cocktails, strong communication skills, and a passion for the hospitality industry. The position offers competitive pay, service charge tips, and comprehensive benefits including staff discounts, training programs, and complimentary stays after a probation period.

Benefits

An additional share of the service charge and tips

28 days holiday including bank holidays

Additional paid day off on your birthday

Complimentary stay at the Castle after probation

Training programs and access to online training

Staff and family rates on accommodation

Recognition programmes

Uniform and meals provided while on duty

Free parking

Qualifications

• Natural passion and flair for the industry and food.
• Experience with handling guest queries and complaints.
• A calm mature approach.
• Ambition to succeed at the highest levels.

Responsibilities

• Greet guests, take orders and serve food and drinks.
• Answer queries about the menu and make suggestions.
• Set up the dining areas and process charges and payments.
• Follow Health and Safety and Food Safety procedures.

Skills

Experienced bartender

Knowledge of traditional cocktails and spirits

Strong communication skills

Ability to work unsupervised

Job description

Overview

Relais & Chateau at Thornbury Castle are seeking a Bartender to join our professional and hardworking team. Someone who has the passion to deliver a truly memorable and impressive experience for guests. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences.

About Us

Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has recently undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.

Our company goal is to deliver “refined and personalised hospitality” to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant.

• £12.42 per hour, depending on experience
• Full time permanent position 40 hours per week worked over 5 days mainly evening shifts and weekends
• Shifts between 12.30 to 00.00
• Greet guests, take orders and serve food and drinks
• Answer all queries about the menu including drinks and make suggestions
• Take ownership of guest’s requirements and food allergies
• Set up the dining areas and process charges and payments
• Effectively communicate with managers and all colleagues
• Follow Health and Safety and Food Safety procedures

• Experienced bartender
• Knowledge of traditional cocktails and spirits
• Experience with handling guest queries and complaints
• Natural passion and flair for the industry and food
• A calm mature approach
• Ambition to succeed at the highest levels
• Dedicated team player with strong communication skills
• Ability to work unsupervised using own initiative when needed
• Willing to learn new things

• An additional share of the service charge and tips every month
• 28 days holiday including bank holidays
• An additional paid day off on your birthday
• Complimentary stay at the Castle after 3 months’ probation period successfully passed
• Training programs via internal & external professionals and access to online training facilities
• Staff and family rates on hotel accommodation and discounts on food and beverage
• Recognition programmes
• Uniform and meals provided whilst on duty and free parking