Key Holder

Columbiasportswear; Swindon; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A leading outdoor apparel company in Swindon is seeking a Sales Associate to provide exceptional customer service and enhance the in-store experience. In this role, you will advise customers on products, uphold company merchandising standards, and assist with stock management. Ideal candidates are passionate about the outdoors, possess strong interpersonal skills, and have a customer service background. Flexibility in schedule is essential, including weekend availability. Join a team committed to a positive workplace culture and your personal development.

Benefits

Staff discount on products

Opportunities for skill development

Inclusive work environment

Qualifications

• Previous experience in customer service and/or sales-oriented position is beneficial.
• Good knowledge of the local language; English knowledge is a plus.
• Flexibility to work on weekends and bank holidays.

Responsibilities

• Provide excellent customer service and advice on products.
• Maintain store appearance according to company guidelines.
• Assist with stock management and product deliveries.
• Promote consumer loyalty through high-quality interactions.

Skills

Customer service orientation

Interpersonal skills

Ability to perform basic math

Passion for the outdoors

Job description

Key Holder - Full time/Part-time page is loaded## Key Holder - Full time/Part-timelocations: Swindon, Wiltshire, United Kingdomtime type: Temps pleinposted on: Offre publiée aujourd'huijob requisition id: R-016596At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be founded and headquartered in the Pacific Northwest region of the United States, where natural wonders are our playground.Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving.We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.And we believe in you.**ABOUT THE POSITION**We’re looking for a talented Sales Associate to join our Columbia Retail team in Swindon, UK.You will join a diverse and dynamic European Retail team spread across 8 countries.As a Sales Associate, your contribution will be essential to provide the best in-store experience to our customers. As an ambassador of the brand, your mission will be to understand customers’ needs, advise them on products and proposing solutions. In addition, you will help with visual merchandising in order to drive sales engagement.**HOW YOU’LL MAKE A DIFFERENCE*** Provide all customers with an excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices.* Be a proud ambassador of Columbia by providing information to all customers on current product features and benefits.* Foster consumer loyalty through high-quality interactions with the goal of increasing brand engagement and conversion to sales.* Ensure that all our products are well displayed in accordance with the Company’s VM guidelines.* Assist with stock management and product deliveries.* Maintain an excellent appearance of store facilities.* Demonstrate a desire to learn and seizes all available opportunities to drive own development and increase performance.* Maintain a positive working environment and communication with all level of management and staff.* Ensure company’s policies & procedures are followed and suggest improvements.* A first experience in a customer services and/or sales-oriented position. A 1st experience in Retail would be a plus.* You are passionate about Customer service and love to interact with people.* Good knowledge of country’s official language. Knowledge of English is a plus.* You enjoy working in a team and bring interpersonal skills* At ease with numbers (you are able to perform basic math calculation)* Willing to join a high performing team willing to undertake challenges.* You are an outdoor enthusiastic and love to share your passion!* Available to work on flexible schedule, including Saturday, Sunday and bank holidaysYou will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees and their communities.On top of that, you will have the chance to:* Build new skills, develop your potential, and grow within our company.* Join an inclusive employer where diversity and equity lead to creativity and empowerment.* Be part of a company that focus on your wellbeing to ensure that you can be your best self.* Benefit from special staff discount on our all products.*This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.*