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Store Manager

Studio Two One Two, LLC

United Kingdom

Remote

GBP 30,000 - 60,000

Full time

4 days ago
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Job summary

An established industry player is seeking a dynamic Store Manager to lead a team in maximizing profits while delivering exceptional customer service. In this pivotal role, you will oversee the store's operations, manage a dedicated team, and ensure that the brand image is maintained through effective merchandising and presentation. Your leadership will be key in developing future managers and fostering a culture of excellence. If you are passionate about retail and have a strong background in customer service and commercial management, this opportunity is perfect for you.

Qualifications

  • Experience managing turnover over £1.75 million.
  • Strong background in customer service and commercial management.

Responsibilities

  • Maximise contribution through budget sales and cost control.
  • Manage staff training and development for optimal customer service.
  • Ensure compliance with company policies and health and safety.

Skills

People management
Communication
Interpersonal
Self-motivated
Commercial awareness
Problem solving

Job description

Join to apply for the Store Manager role at Studio Two One Two, LLC

Our Role

Manage the business through the team to maximise profit by delivering the optimum level of customer service, whilst maintaining the brand image.

What you'll be doing
  1. Maximise contribution by achieving budget sales and controlling costs.
  2. Manage store costs without jeopardising store objectives.
  3. Ensure that staff recruitment is maintained in line with staffing budgets.
  4. Manage the content and frequency of staff training to develop and motivate in order to achieve highest possible levels of customer service and performance.
  5. Manage the customer experience as part of the TWC multi-channel strategy.
  6. To provide future managers for succession planning.
  7. Manage the performance and development of the management team.
  8. Manage the store presentation including cleanliness, visual display and merchandising to be reflective of the brand.
  9. Provide feedback and information on product performance and development to appropriate departments.
  10. Maintain open communication up and down within the store, across to other departments and ultimately the customer.
  11. Responsible for adherence within the store of all company policies and procedures, as per the policies and procedures manual.
  12. Responsible within the store for health and safety compliance.
The Skills & Experience That You'll Need
  1. Experience in managing turnover in excess of approximately £1.75 million.
  2. Experience in managing a management team and staff.
  3. Experience of work in an environment where high emphasis is placed on customer service, product presentation and commercial management.
  4. People management
  5. Communication
  6. Interpersonal
  7. Self-motivated
  8. Commercial awareness
  9. Problem solving
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail

Our Equality Diversity and Inclusion statement of commitment: At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

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