Store Manager

CCM Hockey; Sheffield; On-site; GBP 25,000 - 45,000; Full time

Job description

Sheffield Store, Redvers House, Sheffield, Sheffield, United Kingdom Req #98

05 February 2025

About The Role

In order to fully support the growth of our store we currently have a fantastic opportunity for a Store Manager to join the team. The ideal candidate will be someone who can demonstrate a passion for our business and aid in driving a team of Retail Sales Advisors to achieve sales targets and KPIs. They will have experience in a similar role and be responsible for overseeing the store. They, along with the team, will maintain a high standard of presentation in and around the store and ensure that customer service is to an excellent standard to create the best possible experience for every customer who enters. As well as the day-to-day management of the team, they will ensure all health and safety aspects of the store are in line with compliance and will be constantly looking for ways to improve things. You will be fully supported with regular product updates and training and have the opportunity to network with your colleagues in the region and UK wide, sharing best practices and hints and tips.

Your working pattern will be 5 days across 6, Monday - Saturday, with a requirement to work a Saturday on a rota basis.

What will I be doing as a Retail Store Manager?

• Responsible for driving sales ensuring all monthly and quarterly targets are met and monitored.
• Proactively identify new business opportunities within the local area and build relationships with new and existing customers.
• Ensure all monthly outreach is achieved using marketing and sales techniques.
• Deliver a visually inspiring shop-floor environment for the customers, maintaining a high level of stock availability and excellent merchandising standards throughout the store.
• Maintain a consistently high level of communication with your line manager, including monthly trade reports, weekly workload plans, and daily updates.
• Manage the cash handling policy including cash reconciliation and banking procedures.
• Effectively manage your budgeted headcount, ensuring monthly Rota, shift patterns, holiday, and absence levels are managed.
• Accountable for the store achieving 95%+ on Health & Safety Audit & 85%+ on the Retail Operational Audits.

About You

What are we looking for in a Retail Store Manager?

• Strong track record of developing high-performing and engaged teams in a retail environment.
• Ability to coach & develop a great customer service ethic and embed good practice.
• Strong commercial awareness and ability to drive a strong sales mentality in your teams.
• Adept at using a wide range of different systems and an ability to pick up new complex systems quickly.

What can I expect?

We recognize that people are our biggest asset and we aim to offer a supportive work environment in which all people can thrive. As a family-owned business, we have very much maintained that sense of family in all our teams, where we all pull together to achieve success. As an employee, you will receive an excellent range of benefits which includes:

• Competitive base salary plus a generous performance-related bonus, paid quarterly.
• An attendance allowance which can mean up to 4 additional days annual leave or a cash bonus.
• 25 days base holiday, with an additional day off for your birthday!
• Excellent opportunities for career development, in retail or the wider business, as well as ongoing support via our learning management system.
• Access to hundreds of high street discounts.
• Staff discount applicable to all products.
• Employee Assist programme with access to 24-hour counselling.

About Us

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers, and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in, day out. You’ll work in a fast-paced, ever-changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets delivers the equipment they need to excel. If you join our team, you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading, and our determination to be a fully transparent business at the forefront of all we do.

Ready to take the next step with us? Apply today.