Support Worker

GMB Europe & International; Nottingham; On-site; GBP 32,000; Full time

Job summary

A leading trade union organization in Nottingham is looking for a Support Worker for an 18-month fixed-term contract. This dynamic role involves supporting teams during demonstrations and managing social media activities. Candidates should have strong organizational and interpersonal skills, along with knowledge in using online systems. The position offers various benefits including a Final Salary Pension Scheme and childcare assistance, with a starting salary of £31,636.32 per annum.

Benefits

Final Salary Pension Scheme

Employee Assistance Programme

Childcare Assistance Scheme

Season Ticket Loan

Cycle to Work Scheme

Eye Care claim back Scheme

Annual Leave Purchase Scheme

Annual Health Check

Qualifications

• Experience in organizing and prioritizing workloads.
• Ability to work autonomously and under pressure.
• Experience in membership services is advantageous.

Responsibilities

• Support the teams during demonstrations and campaigns.
• Handle the office team's social media activities.
• Travel to other locations as required.

Skills

Knowledge of online membership systems

Excellent IT skills

Organizational skills

Interpersonal skills

Ability to communicate effectively

Job description

Overview

GMB Midlands Region is seeking applications for the role of Support Worker on an 18 month fixed-term contract for maternity cover. GMB is one of the UK and Ireland’s largest trade unions; we’re proud to represent over half a million people from across the professional spectrum and all walks of life.

The successful candidate needs to be aware that they may on occasions be expected to travel to other locations in the Region, and to cover between teams in the event of absences.

This is a dynamic role that will allow the successful candidate to be actively involved in all areas of the region’s activities, including supporting the teams out on demonstrations and campaigns, and taking a leading role in handling all aspects of the office team’s social media activity.

Responsibilities

• Travel to other locations in the Region as required and cover between teams during absences.
• Support the teams out on demonstrations and campaigns, and take a leading role in handling all aspects of the office team’s social media activity.

Knowledge

• Knowledge of using online membership systems, computer applications and platforms and the ability to use the internet for retrieving information.
• Knowledge of using an understanding online systems, processes and regulations within GMB guidelines.
• Excellent and accurate keyboard and IT skills, together with a readiness to use online databases.

Experience

• Proven experience of organising and prioritising a high workload, working to tight deadlines, as part of a team and on their own using initiatives in coping with the demands of the post.
• Experience of working with data and databases ensuring quality, integrity and accuracy of data.
• Experience of working in membership services.
• Possess a flexible attitude and a full range of administrative skills as outlined in the job description.
• Be able to work on their own initiative to undertake duties in a professional and efficient manner.
• Have an understanding of the GMB Union as well as commitment of the wider Trade Union and Labour movement.
• Applicants must be prepared to work as a team member and the successful candidate would display strong interpersonal skills along with an ability to communicate effectively in challenging environments.

Personal attributes

On a personal basis, applicants would need to display energy, enthusiasm, resilience, commitment and an ability to use initiative.

Benefits

• Final Salary Pension Scheme
• Employee Assistance Programme
• Childcare Assistance Scheme
• Season Ticket Loan
• Cycle to Work Scheme
• Eye Care claim back Scheme
• Annual Leave Purchase Scheme
• Annual Health Check

To Apply

If you think you may be who we’re looking for and if you feel you meet the criteria outlined in the person specification in the job description, we’d like to hear from you.

TO APPLY: If you’d like to apply, please download the application pack documents from the links located on the right-hand side.

Important notice

Late or incomplete applications will not be considered, so please ensure you have completed all sections of the application form (including referee details) and submitted no later than the specified deadline.

• Location: Nottingham Office
• Position: Support Worker
• Hours: 32.5 hours per week, Fixed-term Contract [18 months]
• Deadline to apply: 12:00 noon on Tuesday 24th February 2026
• Salary: Grade 4 (starting salary £31,636.32 p.a.)
• Area/Team: Midlands Region