Client Manager

Knights Lowe Limited; Ipswich; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading accountancy firm in Ipswich is seeking an experienced Client Manager to oversee a portfolio of clients. This leadership role involves managing accounts, providing advisory services, and fostering strong client relationships. The ideal candidate will be ACA or ACCA qualified with a solid background in UK accountancy practice. Responsibilities include reviewing workload, liaising with clients, and ensuring high technical standards. The role offers competitive salary and hybrid working options.

Benefits

Hybrid working with fully hosted systems

Cycle to work scheme

Enhanced pension scheme

Qualifications

• Strong background in UK accountancy practice.
• Experience reviewing work and managing assignments.
• Confident dealing directly with business owners and directors.

Responsibilities

• Manage a portfolio of limited companies, partnerships, and sole traders.
• Act as the main point of contact for clients across accounts and tax matters.
• Review accounts files prepared by Seniors and Assistants.

Skills

UK accountancy practice

Client-focused

Organised

Education

ACA or ACCA qualified

Job description

We are seeking an experienced Client Manager to take responsibility for a portfolio of clients within our General Practice team, acting as a key link between Seniors, Directors and clients.

This is a leadership role combining portfolio management, technical review, client advisory and team support. You will oversee the delivery of accounts and tax work, while building strong client relationships and supporting the development of the team beneath you.

The Role

You will manage your own portfolio of owner-managed businesses, ensuring work is completed to a high technical standard and that clients receive proactive, practical support.

You will also be responsible for reviewing work prepared by Seniors and Assistants and helping to manage workflow within the team.

Key Responsibilities

• Managing a portfolio of limited companies, partnerships and sole traders
• Acting as the main point of contact for clients across accounts, tax and general business matters
• Leading annual accounts meetings and regular client discussions
• Building long-term relationships and understanding clients’ businesses
• Identifying opportunities to provide additional advice and services

Accounts & Compliance Oversight

• Reviewing accounts files prepared by Seniors and Assistants
• Ensuring assignments are completed accurately, efficiently and to deadline
• Reporting to Directors ahead of accounts meetings
• Overseeing management accounts and other financial reporting where required
• Ensuring files meet internal quality and compliance standards
• Advis clients on VAT, PAYE and day‑to‑day tax matters
• Overseeing corporation tax and personal tax compliance for the portfolio
• Identifying issues relating to profit extraction, CGT and IHT and involving specialists where appropriate
• Providing practical, commercial advice beyond basic compliance
• Supporting, mentoring and developing Seniors, Assistants and trainees
• Reviewing work and providing feedback to maintain technical standards
• Helping manage workflow and job allocation within the team
• Encouraging collaboration across accounts, tax and audit teams

Key Skills & Qualifications

• ACA or ACCA qualified, or qualified by experience
• Strong background in UK accountancy practice
• Experience reviewing work and managing assignments
• Confident dealing directly with business owners and directors
• Good technical knowledge across accounts and tax
• Organised, commercially aware and client‑focused

What We Offer

• A varied portfolio of established business clients
• A role with real responsibility and client ownership
• Exposure to advisory work alongside compliance
• A collaborative working environment
• Clear progression towards senior management roles

The salary package will be competitive, depending upon the level of qualification and experience. You will have an opportunity to progress and develop where applicable.

Benefits

• Hybrid working with fully hosted systems
• Progression opportunities
• Employee Assistant Programme
• Cycle to work scheme
• Electric car salary sacrifice scheme
• Holiday purchase
• Varied and successful clients, client contact and interaction
• Modern offices and working practices
• Social events
• Medical cash plan
• Enhanced pension scheme
• Group life assurance
• Charity events and paid volunteering day

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