Desk-side IT Support Specialist - Hardware & Windows Expert

Coordinated Behavioral Care Inc.; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global tech consulting company in the City of London is looking for an IT support specialist to provide hands-on support and exceptional customer service. The role requires experience in a technical ICT environment, particularly in user technology and Microsoft platforms. The position offers a competitive salary and benefits package, an opportunity for professional growth, and a multicultural work environment.

Benefits

Private health scheme

Monthly absence free bonus

Training programs

Personalized career path

Qualifications

• Experience in a technical ICT environment is desirable.
• General End User technology knowledge required.
• Strong enthusiasm for artificial intelligence.

Responsibilities

• Provide face to face IT support to users.
• Perform hardware installation and diagnostics.
• Manage small projects related to new hardware or software.

Skills

Customer service skills

Technical writing skills

Problem solving

Attention to details

Planning and organizing

English (Written and Spoken)

Tools

ServiceNow

MS SCCM

Microsoft Active Directory

Job description

A global tech consulting company in the City of London is looking for an IT support specialist to provide hands-on support and exceptional customer service. The role requires experience in a technical ICT environment, particularly in user technology and Microsoft platforms. The position offers a competitive salary and benefits package, an opportunity for professional growth, and a multicultural work environment.