Deputy Store Manager

Redefined; United Kingdom; On-site; GBP 36,000 - 45,000; Full time

Job summary

A major retailer in the United Kingdom is seeking a Deputy Store Manager to lead the team and ensure excellent customer service. You will be responsible for managing the store and motivating your colleagues, especially during the Store Manager's absence. The ideal candidate will have strong leadership and communication skills. This role offers a competitive salary and benefits including holiday, in-store discounts, and training opportunities, contributing to a supportive and inclusive work environment.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment.
• Excellent communication skills to assist colleagues and customers.
• Ability to monitor and improve KPIs.

Responsibilities

• Independently manage the store in the absence of the Store Manager.
• Motivate and support the team while providing excellent customer service.
• Diligently check and manage deliveries, till area, and KPIs.

Skills

Team leadership

Excellent communication skills

Time management

Problem-solving

Customer service

Performance monitoring

Job description

Summary

£36,000 - £44,500 per annum | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders.

Just like you.

As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.

In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well‑being and life outside of Lidl.

We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here.

What you’ll do

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Valuesli>
• Diligently check and work deliveries, managing the till area and monitoring KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

What you’ll need

• Experience leading and developing a team in a challenging, fast‑paced environment
• Excellent communication skills to help your colleagues and customers in a friendly and open way
• A knack for time management, delegation and problem‑solving
• The confidence to support your team through every shift
• A pride in providing unmatched customer service for everyone who shops with us
• The ability to monitor, manage and improve KPIs

What you’ll receive

• 30-35 days holiday (pro rata)
• 10% in‑store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company’s receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.