Department Manager

Bunnings Group; Croydon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company in Croydon is seeking a Department Manager who is energetic and passionate about leading a diverse team in a fast-paced environment. This role involves coaching teams, ensuring merchandising standards, and creating memorable customer experiences. Ideal candidates should have retail leadership experience and a strong passion for customer service. Join us to build a rewarding career where your contributions are valued and supported.

Benefits

Team discount at Bunnings and other brands

Free standard OnePass membership

Paid parental leave

Discounted food and drinks

Opportunities for career development

Qualifications

• Previous experience supervising a team in a fast-paced environment.
• Proven ability to coach and develop others.
• Ability to assist customers across wide retail hours.

Responsibilities

• Lead a team of direct reports.
• Provide friendly and helpful advice to customers.
• Coach the team on service behaviors.

Skills

Retail leadership experience

Customer service

Coaching and development

Communication skills

Eagerness to learn

Job description

**Join us and experience Bunnings from the other side of the counter!****What’s in it for you** **when you’re part of our team:*** Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few* Free standard OnePass membership* Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave* 12 weeks paid parental leave, regardless of gender* Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities* We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build**About the role:**As a Department Manager you will demonstrate a high level of energy and a real passion for leading a diverse team in a fast-paced retail environment.Your work will provide meaningful contribution in the achievement to the day-to-day coaching of teams to drive business performance outcomes. Creating memorable experiences for our customers is something you focus on every day.Your store will be your pride and joy - you'll use visual merchandising to your best advantage, aligning this to store marketing plans. This role will involve some public holiday and weekend work. **What’s involved:*** Lead a team of direct reports* Set an example of best service and support the team to deliver friendly and helpful advice to customers* Coach the team on the right service behaviours* Assist with inducting and training the team* Ensure that merchandising standards fit with business requirements**Who we're looking for:**Our ideal candidate will have previous retail leadership experience, leading a department or similar, an individual with a strong passion for customer service and merchandising standards.This role is results focussed, therefore the ability to achieve results by working closely with your team is a must and you are approachable and confident when interacting with team and customers.**You’ll need:*** Previous experience supervising a team in a fast-paced environment* Proven ability to coach and develop others, providing feedback and getting the best out of a team* Ability to be on your feet assisting with customers across a wide range of retail hours* Hold an open, honest, and respectful communication style* Have an eagerness to learn about new products.**When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is:*** Submit an application and complete an online chat interview *(20 minutes)** If successful, next step includes an online video interview *(15 minutes)** If you’re a match, we’ll invite you to an onsite meet and greet with our leaders *(30* *minutes)***You’ll be part of a workplace where you’ll feel like you belong.**We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [e-mail] reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.*Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.*At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work.A diverse and inclusive team makes everyone feel valued, respected and connected at work. We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background.