Customer Service Supervisor: Lead & Elevate Store

Kohl’s Corp.; Chelmsford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail chain in the UK seeks a Supervisor for customer service at their Chelmsford location. The role involves leading associates, ensuring operational efficiency, and maintaining high service standards. Successful candidates will have supervisory experience, strong communication skills, and a willingness to work flexible hours, including weekends. The position offers a competitive pay range and various employee benefits.

Benefits

PTO

Medical, Dental, Vision

401k

Employee discounts

Qualifications

• Must be at least 18 years of age.
• Experience supervising teams or associates.
• Flexible availability including weekends and holidays.

Responsibilities

• Lead, coach and assist associates in delivering customer service.
• Support inventory accuracy and cash-related processes.
• Model and guide associates in service standards.

Skills

Experience supervising teams

Strong verbal/written communication

Interpersonal skills

Flexible availability

Job description

A retail chain in the UK seeks a Supervisor for customer service at their Chelmsford location. The role involves leading associates, ensuring operational efficiency, and maintaining high service standards. Successful candidates will have supervisory experience, strong communication skills, and a willingness to work flexible hours, including weekends. The position offers a competitive pay range and various employee benefits.