Customer Care Technician

Gleeson Homes; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A construction company in Nottingham is seeking a Customer Care Technician to ensure the functionality of new build homes. The ideal candidate will have experience in joinery and maintenance, strong customer service skills, and a full UK driving license. Generous benefits include a company van, private medical insurance, and 26 days of holiday. This is a permanent position offering an excellent salary package.

Benefits

Gleeson company van & fuel card provided

Generous holiday entitlement of 26 days per annum + bank holidays

Discretionary Bonus Scheme

Company Pension Scheme

Private Medical Insurance Scheme

Qualifications

• Proven experience as a maintenance technician in construction/housing.
• Experience with joinery, plastering, filling, mastic, painting, etc. is essential.
• Full UK Driving Licence is required.

Responsibilities

• Ensure completion of all outstanding remedial works to a high-quality standard.
• Complete remedial repairs in line with NHBC standards and guidelines.
• Ensure all relevant paperwork is completed within appropriate timescales.

Skills

Proven experience as a maintenance technician in construction/housing

Experience with joinery, plastering, filling, mastic, and painting

Strong time management

Excellent customer service skills

Attention to detail

Job description

# Customer Care Technician## Job Introduction**Job Introduction:**We are looking for a thorough Technician to undertake the responsibility to preserve the good condition and functionality of our new build homes across our Midlandsregion. You will perform maintenance tasks of great variety such as joinery, painting, plastering, filling, etc.A Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines.**Main Responsibilities:*** To ensure the completion of all outstanding remedial works to a high-quality standard whilst ensuring Health & Safety is number one priority* To complete remedial repairs in line with NHBC standards and guidelines* To ensure all relevant paperwork is completed within appropriate timescales* To remain completely professional and an ambassador of Gleeson, at all times* To keep check of van stock* To ensure company van is cleaned, always maintained, and kept tidy**The Ideal Candidate:*** Proven experience as a maintenance technician in construction/housing* Experience with joinery, plastering, filling, mastic, painting, etc. is essential* Strong time management* Excellent customer service skills, honest and trustworthy* Attention to detail whilst remaining a clean and tidy workstation* Ability and knowledge with all tools and materials* Well organised with ability to problem solve* Comfortable with mobile technology* Full UK Driving Licence**Benefits:*** Gleeson company van & fuel card provided* Generous holiday entitlement of 26 days per annum + bank holidays* Choice of company car/ car allowance* Discretionary Bonus Scheme* Holiday Buy Back Scheme* Company Pension Scheme* Private Medical Insurance Scheme* Healthshield membership* Life Assurance Scheme* Share Purchase Plan* Highstreet/ Store Discounts* Development OpportunitiesThe following content displays a map of the job's location.| OpenStreetMap contributors### Customer Care Technician* **Salary** Excellent Salary and Benefits Package* **Frequency** Monthly* **Job Reference** gleeson/TP/8939/4352* **Contract Type** Permanent* **Closing Date** No expiry date* **Job Category** Customer Care* **Regional Office** Nottingham* **Location** Nottingham, United Kingdom* **Posted on** 21 November, 2025