Customer Care Assistant

Metrocentre; Gateshead; On-site; GBP 20,000 - 25,000; Full time

Job summary

A popular fast-food chain is seeking a Customer Care Assistant located in Gateshead. The role involves ensuring superb customer experiences by maintaining cleanliness, assisting customers, and providing friendly service. Applicants should possess strong teamwork and communication skills. Previous customer service experience is beneficial. Interested candidates can apply by bringing their CV to the restaurant.

Qualifications

• Experience in a customer service environment is preferred.
• Ability to work as part of a team.
• Good communication skills to assist customers effectively.

Responsibilities

• Ensure cleanliness of dining area and toilets.
• Provide friendly and fast service to customers.
• Help customers with the McDonald's App.

Skills

Customer service skills

Teamwork

Communication skills

Job description

Title: Customer Care Assistant at McDonaldsԵթեե

Job Description

Join us and you'll become part of a team, that works together to provide the best customer experience. If you've visited one of our restaurants before, you’ve probably got some idea of what's involved in working here.

But you might not realise the variety and scope of the role. We want every McDonald's customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant.

Responsibilities

As a Customer Care person, you'll make it happen whether you're kiosk coaching, keeping the dining area/toilets cleaned and sanitised, helping customers to use the McDonalds App or being out in the dining areas looking after our customers' needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.

To Apply: Please bring your CV to McDonalds in Lower Yellow Mall.