Corporate Receptionist

Compass Group; Leeds; On-site; GBP 30,000; Full time

Job summary

A leading hospitality services provider is looking for a Corporate Receptionist in Leeds. This role involves creating unforgettable experiences by engaging with clients and visitors, managing inquiries, and optimizing service delivery. Candidates should embody a positive attitude, strong organizational skills, and a passion for exceptional service. The position is full-time with a competitive salary of £30,000 per annum and includes various perks such as travel discounts and wellness programs.

Benefits

Travel discounts

Contributory pension scheme

Wellness programs

Learning and development opportunities

Paid community service day

Qualifications

• Genuine passion for delivering outstanding service.
• Ability to connect with individuals at all levels.
• Effective communication adapting to different audiences.
• Strong organisational skills managing a dynamic workload.
• Creativity and enthusiasm for innovative solutions.

Responsibilities

• Ensure a memorable journey for all key stakeholders.
• Deliver friendly responses to incoming inquiries.
• Manage email communications with professionalism.
• Accurately record booking details in a reservation system.
• Collaborate with team members for seamless service delivery.

Skills

Customer focus

Organisational skills

Communication skills

Attention to detail

Positive attitude

Job description

Join our team at Rapport as a Corporate Receptionist, where your passion for exceptional service will shine! In this role, you will be part of a close-knit team of two, working collaboratively to create unforgettable experiences for our clients and visitors. If you love thinking creatively and thrive on exceeding expectations, this opportunity is perfect for you.

Step into a dynamic environment where every detail matters, allowing you to make a truly memorable impression. We are seeking a vibrant and imaginative individual to become part of our award-winning Front of House team at a prestigious client site in Leeds. Embrace the opportunity to make a significant impact every day!

"People will forget what you said, people will forget what you did, but people will never forget how you made them feel." – Maya Angelou

Type of Contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, shift rota between 7 AM to 7 PM, with flexibility to cover evening functions)

Salary: £30,000 per annum (depending on experience)

What will you get?

• Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
• Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give back to community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Ensuring a memorable and seamless journey through engagement and innovation for all key stakeholders
• Delivering a friendly and prompt response to incoming telephone and email inquiries
• Managing email communications with professionalism and efficiency
• Accurately recording booking details in the room reservation system
• Understanding room capacities, facilities, and setup options to optimise meeting space
• Familiarising yourself with hospitality offerings in client meeting areas, including restaurant and private dining menus
• Collaborating effectively with team members and other departments to ensure seamless service delivery

The ideal candidate will

• Bring an upbeat personality, showcasing integrity and a positive, can‑do attitude
• Have a genuine passion for delivering outstanding service and take pride in their role within the team
• Be customer‑focused, with ability to create rapport and connect with individuals at all levels
• Communicate effectively, adapting their style to suit different audiences and situations
• Exhibit strong organisational skills, adept at prioritising tasks and managing a dynamic workload
• Possess a keen eye for detail, ensuring accuracy in all aspects of their work
• Embrace a collaborative spirit, eager to support teammates and contribute to a positive workplace culture
• Approach challenges with creativity and enthusiasm, always looking for innovative solutions to enhance service delivery

About us

Rapport Guest Services is a multi‑award‑winning company, delivering front‑and‑back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.