COO - MLOOM TRATTORIAS

Mlo Group; City of London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A fast-growing restaurant brand in London seeks a Chief Operating Officer (COO) to lead daily operations and support its expansion. The ideal candidate has 2–5 years of experience in senior operational roles, fluent in Italian and English, and strong leadership skills. This role offers an opportunity to influence business performance and growth within a dynamic team environment.

Benefits

Competitive compensation package

Dynamic, collaborative environment

Opportunity for real influence on business performance

Qualifications

• 2–5 years of experience in senior operational roles in restaurant or hospitality.
• Fluent in Italian and English; Spanish is a plus.
• Ability to manage multi-unit operations effectively.

Responsibilities

• Develop and execute operational strategies aligned with the company's vision.
• Oversee daily operations across multiple locations.
• Implement processes to enhance quality and profitability.
• Lead expansion initiatives for new openings.
• Build and mentor high-performance teams.
• Monitor KPIs to guide decision-making.
• Ensure exceptional customer experience across the brand.
• Collaborate with Executive Management for strategic growth.

Skills

Operational management

Fluent Italian

Leadership

Strategic thinking

Communication

Problem-solving

Job description

MLOOM Trattorias, a fast‑growing restaurant brand majority‑owned by MLO CORP, seeks a Chief Operating Officer (COO) to lead daily operations, elevate performance, and support the ongoing expansion of the group.

We are looking for a strategic, hands‑on leader capable of driving operational excellence across multiple locations while maintaining the authentic, guest‑centered identity of our trattorias.

Key Responsibilities

• Develop and execute operational strategies aligned with MLO CORP’s vision.
• Oversee day‑to‑day operations across all current and future MLOOM Trattorias locations.
• Implement and standardize processes to enhance quality, efficiency, and profitability.
• Lead expansion initiatives, including new openings and market development.
• Build, mentor, and inspire high‑performance teams while strengthening organizational culture.
• Monitor and analyze KPIs to guide data‑driven decision‑making.
• Ensure exceptional customer experience and consistent product quality across the brand.
• Collaborate directly with Executive Management to drive strategic growth.

Requirements

• 2–5 years of experience in senior operational roles within the restaurant, hospitality, food service, or retail sectors.
• Fluent Italian and English (required).
• Spanish is a plus.
• Ability to manage multi‑unit operations effectively.
• Strong strategic thinking, organizational skills, and execution capabilities.
• Excellent leadership, communication, and problem‑solving abilities.
• Passion for gastronomy, customer experience, and high‑quality service environments.

What We Offer

• The opportunity to join MLO CORP through one of its most rapidly expanding brands.
• A high‑impact role with real influence over business performance and growth.
• A dynamic, collaborative environment focused on excellence and innovation.
• Competitive compensation package aligned with experience.

How to Apply

Submit your CV to [e-mail] or apply directly via LinkedIn.