Complex Care Support Worker

Sonderwell; Norwich; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare provider in the UK is seeking a Complex Care Support Worker to provide vital support for a young man with complex needs. This role involves assisting with daily activities, managing medical requirements, and ensuring a supportive environment. The ideal candidate will have experience in complex care, excellent communication skills, and a compassionate nature. Waking night shifts up to 40 hours a week are required. Join a team dedicated to making a real difference in individuals' lives.

Benefits

Access to benefits and communication platform

Exclusive discounts at retailers

Wellness Centre support

Gym membership discounts

Employee Assistance Programme (EAP)

Qualifications

• Experience in complex care and managing challenging behaviours.
• Ability to work independently and as part of a team.
• Genuine passion for care and making a difference.

Responsibilities

• Following a detailed care plan with precision.
• Monitoring and responding to seizures.
• Administering rescue medication if required.
• Providing reassurance during post-seizure recovery.
• Supporting bowel and urinary programme.
• Managing mobility and physiotherapy exercises.

Skills

Strong communication skills

Compassionate nature

Ability to build relationships

Flexible approach

Experience in complex care

Teamwork

Job description

Join Our Team as a Complex Care Support Worker – Make a Real Difference!

We’re offering an exciting opportunity for asupport worker to work alongside our client with complex needs inRockland St. Mary, Norfolk.

Hours: Waking nights, up to 40 hours per week (19:30 - 07:30)

About the Role

You’ll be supporting a young manin his 20's who has complex needs due to Alfie’s syndrome and spinal injury, including: seizures, mobility issues and learning difficulties. We're looking for someone with experience in complex care and the ability to build a strong, supportive relationship through clear communication and empathy.

He lives at home with his loving and lively family. He enjoys football, baking, quiz shows and chatting - his favourite topics range from Peppa Pig to world politics. He’s warm, funny, and truly inspiring. Your role will be to support him physically and emotionally, helping him live life to the fullest.

What We’re Looking For

Due to the client's needs, we’re seeking a female support workerwith:

• Agenuine passionfor care and making a difference
• Strongcommunication and interpersonal skills
• Compassionate, patient, and empatheticnature
• Reliable, committed, and flexibleapproach
• Experience incomplex careand managing challenging behaviours
• Ability to workindependently and as part of a team

You’ll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and her family.

Key Responsibilities

• Following a detailed care plan with precision
• Monitoring and responding to seizures and epilepsy-related symptoms
• Administering rescue medication if required, according to the care plan
• Providing reassurance and safety during post-seizure recovery
• Supporting a daily/nightly bowel and urinary programme
• Managing mobility and physiotherapy exercises
• Delivering medication safely and accurately
• Using NG tube for drainage and bipap machine for breathing support
• Using suction equipment when needed
• Ensuring a calm and attentive atmosphere as the client may tire easily

Why Join Us?

As part of Libertatem Healthcare Group (a Sonderwell company), you’ll be joining a team dedicated to delivering exceptional care and promoting independence.

Benefits include:

• Access to our benefits and communication platform
• Exclusive discounts at thousands of retailers
• Wellness Centre and financial wellbeing support
• Gym membership and healthcare cash plan discounts
• Employee Assistance Programme (EAP)

About Libertatem Healthcare

We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.

Apply Now

If you’re passionate about making a difference and want to be part of a supportive, values-driven team, we’d love to hear from you.

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.

We are proud to be ratedOUTSTANDINGby the Care Quality Commission and are a registered provider withCIW in Wales.