Clinical Triage Support Worker

HIOW Healthcare; Winchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A community healthcare organization is seeking a Clinical Triage Support to coordinate urgent care for patients at home, preventing hospital admissions. The successful candidate will manage referrals, schedule visits, and ensure clear communication with families and professionals. Excellent communication, IT, and problem-solving skills are essential. The role offers hybrid working with expected on-site presence in localities. Join a dedicated team focused on delivering outstanding care and innovation.

Qualifications

• Must coordinate urgent care for patients at home.
• Need to manage referrals and schedule visits.
• Must communicate effectively with families and professionals.

Responsibilities

• Coordinate urgent care for patients in their homes.
• Manage referrals and scheduling of visits.
• Communicate with families and professionals.

Skills

Excellent communication

IT skills

Problem-solving skills

Job description

Are you highly organised, adaptable, and ready to make a meaningful difference in community healthcare? We're looking for a motivated individual to join our Urgent Community Response (UCR) and Hospital at home VW team as a Clinical triage support. This is a key role in the service, you will be at the heart of coordinating urgent care for patients in their homes, helping to prevent hospital admissions and support recovery in the community.

Working across both the Mid and North Hampshire UCR teams, you'll support the smooth running of our fast-paced service by managing referrals, scheduling visits, communicating with families and professionals, and ensuring timely updates to clinical systems. You'll need excellent communication, IT, and problem-solving skills, and the confidence to work both independently and as part of a multidisciplinary team.

This role offers hybrid working, but regular weekly on-site presence in both localities is expected. You'll be supported by a friendly, dedicated team committed to delivering outstanding care and innovation.

If you thrive on making things happen behind the scenes and want to be part of a growing service that truly makes a difference, we'd love to hear from you.