Client Manager

LexisNexis; Leeds; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading information-based analytics firm in the UK is seeking a Client Manager to grow revenue from existing clients. The role involves effective account management, achieving financial targets, and fostering strong client relationships. Candidates should possess strong communication skills and experience in a B2B sales environment. This position also promotes a healthy work-life balance with numerous benefits including generous holiday allowance and wellbeing programs.

Benefits

Generous holiday allowance

Health screening

Life assurance

Access to a competitive pension scheme

Electric Vehicle Scheme

Learning and development resources

Qualifications

• Experience in a B2B sales/customer service environment.
• Ability to work in a team and collaborate across departments.
• Self-motivated with a strong work ethic.

Responsibilities

• Manage and close renewal opportunities with existing customers.
• Identify up-sell and cross-sell opportunities.
• Ensure customer experience meets targets.

Skills

Results-driven

Excellent communication

Time management

Commercial opportunity spotting

Collaboration

Job description

## .**About our Team**LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. **About the Role**As a Client Manager, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management.**Responsibilities*** Responsible for managing and closing renewal opportunities with existing customers, ensuring timely follow-up and maintaining strong client relationships to support retention and growth, as well as achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities,* Identifying account issues, needs and demonstrate the business value of Lexis Nexis products* Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact* Adhering to planning, documentation, reporting and data recording in line with agreed methods and targets* Working with other internal departments including Marketing, Customer Success and Strategy to feedback trends to help shape our go to market actions.* Educating customers with thought leadership and expert market knowledge.**Requirements*** Be results and target driven with a self-motivated aptitude* Have excellent communication skills essential, as well as time management and planning* Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities* Have experience working within a B2B sales/customer service environment and retaining and growing customers* Possess the ability to work in a team environment and collaborate with other departments.**Work in a way that works for you**We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.* Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive**Working for you**We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:* Generous holiday allowance with the option to buy additional days* Health screening, eye care vouchers and private medical benefits* Wellbeing programs* Life assurance* Access to a competitive contributory pension scheme* Save As You Earn share option scheme* Travel Season ticket loan* Electric Vehicle Scheme* Optional Dental Insurance* Maternity, paternity and shared parental leave* Employee Assistance Programme* Access to emergency care for both the elderly and children* RECARES days, giving you time to support the charities and causes that matter to you* Access to employee resource groups with dedicated time to volunteer* Access to extensive learning and development resources* Access to employee discounts scheme via Perks at Work**About the Business**LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.