Client Access & Front Desk Specialist

Hastings; Hastings; On-site; GBP 35,000 - 40,000; Full time

Job summary

A local government agency is looking for a Client Access Representative in Hastings. This full-time role involves providing reception services and switchboard operation for the Community and Human Services Department. The ideal candidate must have a minimum two-year diploma in business or accounting and possess strong customer service skills. Responsibilities include managing phone calls and appointment scheduling. The position offers a salary range of $47,790.35 - $52,507.95 per annum, emphasizing a commitment to inclusive recruitment.

Benefits

Inclusive recruitment process

Equal opportunity employer

Qualifications

• 1-2 years related work experience required.
• Knowledge of legislation/policy including Ontario Works eligibility.
• Ability to work with minimal supervision.

Responsibilities

• Provide reception duties for Community & Human Services.
• Direct incoming calls through the switchboard.
• Assist with appointment schedules and interview rooms.

Skills

Strong interpersonal skills

Expert knowledge of customer service standards

Proficiency with Windows programs

Education

Minimum two-year diploma in business or accounting

Tools

SAMS

YARDI

OCCMS

Job description

A local government agency is looking for a Client Access Representative in Hastings. This full-time role involves providing reception services and switchboard operation for the Community and Human Services Department. The ideal candidate must have a minimum two-year diploma in business or accounting and possess strong customer service skills. Responsibilities include managing phone calls and appointment scheduling. The position offers a salary range of $47,790.35 - $52,507.95 per annum, emphasizing a commitment to inclusive recruitment.