Cinema Host & Guest Experience Lead

Cineworld Cinemas Ltd; Norwich; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading cinema chain is seeking a Picturehouse Host to provide exceptional customer service and support cinema operations. Responsibilities include promoting memberships, handling cash, ensuring health and safety compliance, and preparing food. The ideal candidate will be customer-focused, knowledgeable about cinema services, and capable of managing various tasks efficiently. This role involves engaging with guests to enhance their experience at the cinema and maintaining high standards of service and hygiene.

Qualifications

• Commitment to delivering excellent customer service.
• Ability to handle cash and complete transactions accurately.
• Knowledge of food safety and hygiene requirements.
• Understanding of health and safety policies.

Responsibilities

• Welcome visitors and promote membership benefits.
• Handle cash transactions and assist with sales.
• Ensure compliance with health and safety regulations.
• Prepare and serve café food to standards.

Skills

Customer service

Cash handling

Food hygiene standards

Health and safety regulations

Job description

A leading cinema chain is seeking a Picturehouse Host to provide exceptional customer service and support cinema operations. Responsibilities include promoting memberships, handling cash, ensuring health and safety compliance, and preparing food. The ideal candidate will be customer-focused, knowledgeable about cinema services, and capable of managing various tasks efficiently. This role involves engaging with guests to enhance their experience at the cinema and maintaining high standards of service and hygiene.