Centre Engagement & Relationship Specialist

Leadership Skills Foundation; Milton Keynes; On-site; GBP 25,000 - 30,000; Full time

Job summary

An education support organization based in the UK is seeking a Centre Engagement Officer to enhance relationships with delivery centres, ensuring they receive tailored support throughout their experience. The role demands excellent customer service skills, the ability to manage data efficiently, and a passion for helping young people develop leadership skills. This full-time position offers an opportunity to be part of a mission-driven team.

Qualifications

• Experience in a customer facing role with an emphasis on customer services.
• Ability to prioritise own workload and multi-task.
• Creative thinking and solutions focused when addressing challenges.

Responsibilities

• Provide personalised support through effective relationship management.
• Proactively seek opportunities to create and maintain strong relationships.
• Resolve programme/service issues and support centres.

Skills

Customer service experience

Strong interpersonal skills

Creative thinking

Ability to manage data

Proficiency in Microsoft Office

Tools

Databases

Power BI

Job description

An education support organization based in the UK is seeking a Centre Engagement Officer to enhance relationships with delivery centres, ensuring they receive tailored support throughout their experience. The role demands excellent customer service skills, the ability to manage data efficiently, and a passion for helping young people develop leadership skills. This full-time position offers an opportunity to be part of a mission-driven team.