Catering Services Assistant

Aramark NV; Southall; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading food service provider in the UK is seeking a Food Service Assistant to join their team at Hammersmith & Fulham College. This full-time role involves providing high-quality counter service, maintaining food presentations, and ensuring compliance with safety standards. The ideal candidate will be reliable, have great customer service abilities, and be a team player. Comprehensive training is provided, along with benefits such as generous leave and wellness resources.

Benefits

Full training and development opportunities

Generous annual leave

Employee Assistance Programme

Discounts at retail and leisure providers

Access to wellness resources

Qualifications

• Experience in catering or customer service is a plus but not essential.
• Knowledge of basic food hygiene is necessary.
• Reliable and able to work as part of a team.

Responsibilities

• Provide friendly service to students, staff, and visitors.
• Maintain food displays and follow safety procedures.
• Assist in serving food during busy times.
• Support compliance checks and basic food preparation.

Skills

Customer Service

Food Hygiene Knowledge

Team-oriented

Efficiency in Busy Periods

Job description

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AramarkUKare currently recruiting a Food Service Assistant to join our team working at Hammersmith & Fulham College, W14 9BL.

This is a full time contract working shifts between 8am and 2.30pm – Monday to Friday.

What we offer:

• Term time only – 38 working weeks.
• Full training and development opportunities
• Generous annual leave that increases in line with service, with the opportunity to buy extra days
• Defined contribution pension scheme and life assurance benefits
• Access to our employee benefits platform offering discounts at hundreds of retail and leisure providers, as well as our Well-being Hub. This hub provides on‑demand, free access to a variety of resources, including guided meditations, workout videos, sleep aids, virtual GP appointments, and financial and mortgage advice
• Employee Assistance Programme and in‑house Mental Health Champions
• FOOD! Opportunities to attend in‑house events and try the culinary genius of our teams (we are a food business after all!)

A day in the life of a Food Service Assistant:

• Customer Service & Food Service
• Provide friendly, efficient counter service to students, staff, and visitors.
• Ensure food displays are well-presented, replenished, and maintained to Aramark standards.
• Handle customer queries professionally and promote a positive dining experience.
• Assist in serving hot and cold food during peak periods.
• Follow all Aramark and West London College food safety, allergen, and hygiene procedures.
• Maintain high standards of cleanliness across service areas, equipment, and work surfaces.
• Ensure safe storage, labelling, and rotation (FIFO) of all food items.
• Support compliance checks, daily paperwork, and operational audits.
• Assist with basic food preparation following chef or supervisor instructions.
• Carry out washing up, waste disposal, and cleaning tasks to maintain a hygienic environment.
• Support the receipt and organisation of deliveries, including stock rotation.
• Ensure equipment is cleaned, stored safely, and reported if faulty.

You will be set up for success if you have:

• Experience in catering or customer service (not essential – we can train on the job we are looking for the right person for good service and personality)
• Knowledge of basic food hygiene.
• Ability to work efficiently during busy periods.
• Reliable and team‑oriented.

About Aramark UK

Aramark UK is a leading food service provider working with a diverse client base and supporting you in your career path. Join us and thrive in a collaborative environment.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team –[e-mail].

Join us in fostering a workplace where everyone can achieve their full potential.

All applications will be treated in the strictest confidence.