Catering Manager

Mount Charles Group; Newry; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company in Northern Ireland is looking for a Catering Manager to ensure high standards of food preparation and customer service at Southern Regional College. The ideal candidate should have experience in a similar role and embody the company's family values. The position includes a rewarding benefits package, including paid holidays, a pension scheme, and opportunities for career development. Applicants must demonstrate strong attention to detail and a commitment to customer satisfaction.

Benefits

28 days paid holidays

Company pension scheme

Career development and training

Employee assistance programme

Uniform provided

Company events

Qualifications

• Experience in a similar role required.
• Basic reading, writing, speaking and listening skills needed.
• Ability to understand safety and work instructions.

Responsibilities

• Ensure food is prepared and cooked to exceptional standards.
• Deliver high customer service to all facility users.
• Complete administration tasks as needed.
• Report defective equipment and ensure health and safety compliance.

Skills

Attention to detail

Customer service skills

Self-motivated

Flexible attitude

Basic computer literacy

Job description

Role

Mount Charles Group are one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer‐focused individual and want to join a fun and family‑oriented business that believes people are our greatest asset, then we have a role for you! Our family values are:

• Do the right thing, have fun & grow together
• Take pride in what you do

We are currently recruiting for a Catering Manager based at Southern Regional College, Newry West. This is a great opportunity to join a world‑leading facilities management company.

Working Pattern

• 37.5 hours per week
• Term time position
• 07:30 – 15:30

Rewards

• 28 days paid holidays (pro‑rata)
• Company pension scheme
• Career development and training
• Employee assistance programme to support your health & wellbeing
• Financial education / wellbeing advisory service
• Uniform provided
• Company events

The Role

• Ensure all food is prepared and cooked to an exceptional standard and that HACCP regulations are adhered to (if required).
• Prepare and ready the service counter for service.
• Deliver the highest level of customer service consistently to all facility users.
• Work as part of the team to ensure service is delivered on time and to the highest possible standard.
• Complete any requested administration, including recording food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures in the system.
• Complete bookkeeping procedures in line with company requirements, including purchasing, cash handling, banking and management of the weekly estimated trading account (ETA).
• Report defective equipment, utensils, work and floor surfaces to the relevant Head Office department.
• Ensure opening and closing of all food outlets are carried out in accordance with company procedures.

The Person

• Attention to detail in all aspects of the work.
• Experience in a similar role.
• Leads by example and lives our values.
• Enthusiastic and passionate about our customer service and reputation.
• Self‑motivated, working independently and on own initiative.
• Flexible with a positive, can‑do attitude.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills, proficiency in computer literacy and the ability to understand safety and work instructions and communicate with customers on a day‑to‑day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note, the successful applicant's job offer will be subject to providing a five‑year, traceable employment history and Enhanced Access NI is required for this position.

Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

GREAT PEOPLE – GREAT SERVICE – GREAT FUTURE