Case Maintenance Team Leader

Cbes; Wrexham; On-site; GBP 30,000; Full time

Job summary

A leading maintenance services provider is seeking a Case Maintenance Team Leader for the night shift in Wrexham, North Wales. The candidate will coordinate refrigeration maintenance activities, ensure compliance with safety regulations, and deliver exceptional customer service. This full-time position requires good communication skills and flexibility to meet diverse challenges in a dynamic environment.

Qualifications

• Experience in refrigeration equipment is desirable.
• Retail and cleaning industry experience is a plus.
• PC/iPad literate on both Apple and Android.

Responsibilities

• Carry out refrigeration case maintenance across regions.
• Coordinate the activities of the maintenance team.
• Create remedial reports and notify the Ops Lead.
• Deliver training to the case maintenance technicians.
• Ensure maintenance of tools and vehicles.

Skills

Supervision of small teams

Good communication skills

Customer focused

Self-motivated

Flexible approach

Education

GCSE standard education

Job description

Case Maintenance Team Leader - Nightshift

Location: Wrexham - North Wales

Contract Type: Permanent

Salary: 29,981.25 per annum

Working Pattern:
Monday & Tuesday 8pm - 8am
Tuesday & Wednesday 8pm - 7:30am

Job Purpose: The purpose of this role is to carry out planned refrigeration case maintenance programme across defined regions in line with agreed SLA. All work will be completed to the highest standards in an efficient and cost‑effective manner, whilst complying with the laid‑down Company Health and Safety policy.

Key Accountabilities

• To comply with the Health and Safety at Work Act and the company’s Health and Safety Policy at all times.
• To represent the company in a professional and competent manner at all time and develop a good working relationships with City colleagues and the client.
• To coordinate the activities of the case maintenance team and ensure refrigeration case maintenance schedules are completed within agreed timescales.
• To be aware of regulations and codes of practise applicable to the tasks. Specifically:
• De merchandising Remerchandising of the refrigeration units
• Utilisation of chemicals.
• To create remedial reports for each PPM and notify the Ops Lead of tasks for action.
• To deliver training to the case maintenance technician.
• To communicate regularly with Store Management team within the store providing updates on activity and ensure sign off of completed works.
• To work with company and the client to ensure that laid-down standards of quality are always maintained.
• To comply with any other reasonable request or instruction from the company.
• To work in a manner to support the achievement of company KPIs.
• To ensure all systems are working to optimum energy efficiency.
• When require support other engineering disciplines to provide flexibility to service delivery.
• To ensure the maintenance of equipment, tools & vehicle to ensure it is fit for purpose.
• To attend training courses as and where necessary and to ensure personal job skills keep up with technical and business developments.

Essential

Knowledge, Skills and Abilities

• Supervision of small teams.
• Demonstrated Behaviours.
• Good communication skills (written and verbal).
• Helpful/professional manner.
• Customer focused.
• Self‑motivated.
• A hands‑on, can‑do and flexible approach to your work is an essential requirement.
• You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
• Ability to work with minimum supervision.
• Degree of flexibility required. May be required to stay away from home.
• Current full driving licence – on occasions required to drive to support Team Leader.

Desirable

• GCSE standard education.
• Experience of refrigeration equipment.
• Retail experience.
• Cleaning industry experience.
• PC/iPad Literate – Apple and Android.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Management and Manufacturing

Industries: Construction