Cafe & Catering Manager

West Country Water Park Ltd; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A family-run outdoor venue is seeking a Cafe and Events Manager to oversee operations within their cafe and catering services. The role involves leadership in staffing, managing profitability, and maintaining hygiene standards. Candidates should have experience in cafe management and leading teams. This is a full-time position based in Bristol, providing an opportunity to grow and develop offerings in an exciting setting.

Benefits

Company events

Cycle to work scheme

Discounted or free food

Employee discount in cafe and on activities

Free parking

On-site parking

Qualifications

• 2 years of experience in cafe management or supervision.
• 2 years of experience leading a team.
• 3 years of experience in a cafe, restaurant, or catering business.

Responsibilities

• Organise staff rotas and ensure adequate staffing.
• Lead and develop the cafe and front-of-house team.
• Recruit and train seasonal staff.
• Manage cafe profitability and order supplies.
• Maintain hygiene standards and cleanliness.

Skills

Team leadership

Stock management

Rota management

Catering preparation

Hygiene standards compliance

Job description

West Country Water Park is an Outdoor Water Sports Venue with Swimming, Paddle Sports, and an Aqua Park. We have a cafe, events area, and kitchen in our main building overlooking our beautiful lake.

This role combines Cafe Management downstairs with Events Catering Operations upstairs. It is a key leadership role in a growing, family-run business focused on developing both our cafe offering and our corporate/events services.

Core Responsibilities

Operational Management & Leadership

• Organise rota for staff - Building the weekly rotas and ensuring we are staffed to an appropriate level.
• Lead the team - Supervising, developing and motivating our existing cafe and front-of-house team.
• Recruit and train seasonal staff for summer season.
• Making sure the cafe is profitable taking into account raw material prices and labour.
• Ordering food and drink for cafe and events at best value
• Keeping wastage to a minimum
• Make sure we are up to date on all hygiene standards - Ensuring food hygiene standards are adhered to at all times to maintain our 5 Star Certification.
• Makes sure the kitchen stays clean and tidy

Events & Corporate

• Make sure we are ready for corporate events and room hire - Ensuring our upstairs rooms are clean and prepped for each booking
• Organise cooking food for corporate events and small team meetings (Preparing/Cook for our Corporate Events and Evening Parties).

Working Pattern

• Work full time (Full-time, 37.5 per week)
• Ad Hoc Evening work, particularly in summer months

Experience & Skills

• Experience in leading a team.
• Experience in stock management across cafes and/or kitchens and controlling wastage.
• Experience in rota management.
• Desire to grow and develop our offerings with an open mind to learning what is working well.
• Passionate about wasting time wisely!
• Team Socials
• Pension - 3% company contribution, 5% personal contribution.
• Holiday - 28 days annual leave (including bank holidays). Staff Discount on Activities.
• Staff Discount in our Cafe and on our activities

Job Type: Full-time

• Company events
• Cycle to work scheme
• Discounted or free food
• Employee discount in cafe and on activities
• Free parking
• On-site parking

Experience

• Cafe management/supervisor: 2 years (preferred)
• Leading a team: 2 years (preferred)
• Working in a cafe, restaurant or catering business: 3 years (preferred)

Licence/Certification