Business Development Representative

TOPdesk; City of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading software company in the UK is seeking a Business Development Representative to join their sales team. The role involves sourcing leads, nurturing prospects, and collaborating with marketing to enhance outreach strategies. The ideal candidate should possess a strong drive, exceptional communication skills, and some experience in B2B sales, ideally within a technology context. This position offers a hybrid working environment and comprehensive benefits including extensive holiday and training opportunities.

Benefits

26 days of holiday plus public holidays

Annual training budget of 10% of salary

Private healthcare

Pension plan

Cycle-to-work scheme

Perkbox membership

Qualifications

• 1–3 years experience in B2B sales with ability to sell technology.
• An interest in technology and software.
• A hunter mentality with sales drive.

Responsibilities

• Source leads through multiple outreach methods.
• Nurture leads and convert them to demo meetings.
• Collaborate with marketing on lead generation.

Skills

Target-driven

Exceptional communication skills

Customer-oriented

Problem-solving

Team player

Education

University degree (1st or 2:1 preferred)

Job description

Company Description

At TOPdesk we help our customers to deliver better services. How? With great software and expert knowledge. Our ever-expanding team has over 800 colleagues in 8 countries, dedicated to making service management more fun and easy. Would you like the freedom to develop your skills in a flexible working environment? A TOPdesk career is the answer.

Job Description

TOPdesk are looking for an outstanding candidate to join our Business Development Representative team in central London!

What are you going to do?

As a Business Development Representative you’ll be working in our sales team to build up and nurture our pipeline of potential customers. You’ll develop a keen understanding of our SaaS solution to be able to understand the clients’ challenges and problem‑solve how our tool could help their businesses.

Day‑to‑Day Responsibilities

• Source leads through outbound calling, email outreach and social media outreach
• Handle inbound leads from Marketing
• Nurture, further qualify and ultimately convert these leads into product demonstration meetings for our Business Development Managers
• Serve as a key contact point for potential customers to discuss their technical requirements, budgets, timelines and scope for implementation
• Occasionally attend demonstrations and trade shows around the UK with our BDMs
• Collaborate with marketing to think creatively about potential new avenues for attracting prospects
• Create Requests for Information and complete tenders to win new business opportunities

The Team You’ll Be Joining

You’ll be working alongside the other BDRs in our London and Manchester branches, reporting into the Sales Director of the UK. You’ll collaborate closely with our Business Development Managers and Marketing. As TOPdesk has branches around the world, you’ll be part of an international organisation too! While you’ll be focusing on the UK markets, there may also be opportunities to collaborate with international colleagues.

Qualifications

• A graduate with a 1st or 2:1 university degree preferred – all disciplines welcome
• Target‑driven and competitive, with a hunter mentality
• 1–3 years experience in B2B sales with demonstrated ability to sell technology
• An interest in technology and software
• Exceptional communication skills
• An energetic and influential individual
• Customer‑oriented and sales‑minded
• A team player with the ability to build relationships
• Problem‑solving go‑getter
• Ambitious and eager to learn

Additional Information

We’ve expanded our benefits package to support career growth and work‑life balance.

What We Offer

• 26 days of holiday per year, plus public holidays and your birthday off
• Consistent career development and support from the UK Sales Director
• Workplace flexibility: a hybrid of home/office working
• 10 to Grow: An annual training budget equivalent to 10% of your basic salary to be used on a wide variety of training opportunities
• Client exposure within the first 1–2 weeks of starting
• An exciting, supportive, international, and multicultural environment that prioritises employee wellbeing and a healthy work‑life balance
• Great company benefits including team outings and rewards, a generous pension plan, private healthcare, cycle‑to‑work scheme, tech scheme, Perkbox membership and more!

Please Note

The successful candidate must, by the start of employment, have permission to work in the UK.

At TOPdesk, we’re passionate about creating an inclusive workplace that promotes and values diversity. We welcome and encourage applications from people of all backgrounds, ages, identities, religions, disabilities, and with a cultural or linguistic diverse background.

Research shows that women and people from disadvantaged backgrounds are much less likely to apply for a role if they don’t meet 100% of the criteria. If you feel like you meet most but not all the criteria, and genuinely have a strong passion for and desire to learn, then we’d be happy to help you acquire those skills at TOPdesk and we encourage you to apply.

Please give us some background in your cover letter so we know how to consider your application. We embrace flexibility to allow our people to manage the changing demands of work, personal, and family life.