Business Administration Apprentice

Sgscol; Bristol; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading care provider in Bristol is seeking an Apprentice Business Administrator to support various teams. This role offers hands-on experience that focuses on administrative tasks across HR, finance, and data management. You will assist with invoicing, record maintenance, and help keep the office running smoothly. Candidates must possess GCSEs in English and Maths at grade 4 or above and will benefit from mentorship throughout the apprenticeship, which can lead to full-time employment.

Qualifications

• Must have a GCSE in English and Maths at grade 4 or above.
• Willing to undergo Functional Skills lessons if required.
• Experience in customer care or relevant qualifications is a plus.

Responsibilities

• Keep the business organised across areas like finance and HR.
• Update care records and maintain accurate data.
• Assist with invoicing, payroll, and office supplies.

Skills

Customer care skills

Initiative

Education

GCSE in English (grade 4 and above)

GCSE in Maths (grade 4 and above)

Tools

MS Office

Job description

Closes in 20 days (Monday 12 January 2026 at 11:59pm)

Join Clover Health and Homecare in a dynamic office role where no two days are the same! You’ll support our clinical and non‑clinical teams, keeping everything running smoothly. From handling admin tasks to learning how a healthcare business works, you’ll gain real‑world skills in a supportive environment with experienced mentors.

Hours: 9am – 5pm, Monday to Friday (including a 30‑minute unpaid lunch break). 38 hours a week.

Start date: Thursday 5 February 2026

Duration: 2 years

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

What you’ll do

You’ll help keep the business organised and efficient across areas like finance, HR, data quality, and care administration.

• Update care records and maintain accurate data.
• Assist with invoicing, payroll, and office supplies.
• Support HR tasks like recruitment and staff engagement.
• Handle calls, enquiries, and keep the office running smoothly.
• Help with marketing, social media, and award applications.
• You’ll be supported by experienced mentors and gain valuable skills for your future career.

Where you'll work

AZTEC CENTRE
AZTEC WEST
ALMONDSBURY
BRISTOL
BS32 4TD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face‑to‑face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best‑practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem‑solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your learning will take place at SGS College our Filton Campus on a block release basis.

More training information

At the end of your apprenticeship, you will achieve your Business Administrator Level 3 apprenticeship plus a nationally recognised Level 3 Diploma qualification in Business Administration.

Entry Requirements

To help apprentices meet Level 2 maths and English requirements, we provide Functional Skills lessons alongside their apprenticeship for anyone who has not yet achieved Level 2 or an equivalent qualification.

During the college assessment and interview, we check current literacy and numeracy levels to confirm suitability and identify any support needs.

For apprentices aged 19 and over, these qualifications are not mandatory if they do not already hold them, but this exemption must be agreed with the employer.

Requirements

• GCSE in English (grade 4 and above)
• GCSE in Maths (grade 4 and above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Customer care skills
• Initiative

About this employer

Clover Health and Homecare is a Bristol‑based provider of domiciliary care and supported living services. The company is led by a qualified nurse and an experienced senior care team with over 60 years of combined expertise in health and social care.

This is a 2‑year apprenticeship and, subject to meeting the role dimensions and passing the specified educational aspects, will lead to full‑time employment upon successful completion.

Contact

SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE

The reference code for this apprenticeship isVAC2000005829.

Apply now

Closes in 20 days (Monday 12 January 2026 at 11:59pm)