BES Engineer

Power Electrics Ltd; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading engineering firm is looking for an experienced engineer to support the Rental department by managing logistics and operational tasks for a new battery hybrid fleet. Responsibilities include establishing relationships with sales teams, providing customer support, and assisting with equipment installation. The ideal candidate will have a strong customer focus, good organizational skills, and a full driving licence. The company offers various benefits, including a bonus scheme and training opportunities.

Benefits

EOT Bonus Scheme

Training and career progression

Holiday Buy & Sell Scheme

Company pension scheme

Private medical scheme

Life assurance scheme

23 days holiday (plus bank holidays)

Qualifications

• Proven ability to assist and support in logistics and operational tasks.
• Experience in customer support and relationship management.
• Capable of hands-on installation and training.

Responsibilities

• Establish relationships with sales and rental teams for equipment use.
• Assist service desk with customer support and query resolutions.
• Attend customer meetings to support sales team.

Skills

Good understanding of Generator / Plant Hire market

Good organizational and communications skills

Willing to work remotely and flexible hours

Full Driving Licence

Strong customer focus

Understanding of electrical installations and system loading

IT literate with knowledge of Microsoft Office

Job description

As an experienced engineer, you will assist and support the Rental department in managing the logistics, operational tasks and build up of our new battery hybrid fleet. This involves communicating between staff at the depot and customers on site regarding suitability, set up and helping with training of engineers/installing hybrid energy systems as required.

Key Responsibilities:

• Establish working relationships with the sales team and rental desks to ensure correct use and specification of equipment
• Assist the Service desk with 2nd line customer support, resolving queries and checking that their needs have been met
• Attend customer “project kick off” meetings at customer premises with sales team as required; assist sales team with specification of equipment
• Identify and manage resources needed for maintenance and upkeep of hybrid fleet
• Take a “hands on” approach, helping engineers place and install systems on a variety of customer sites and to develop engineers’ skill base with equipment
• Liaise with Depot staff to ensure good working practices with maintenance and storage of assets
• Liaise with Rental Manager and hire administration team, to allocate specific hire plant to satisfy customer requirements
• Monitor Installations and update service and sales team on improvements or issues with systems
• Report any lost or damaged hire equipment including correct documentation and evidence of damaged items on site
• Comply with company health and safety policy, including carrying out general housekeeping to ensure work areas are tidy. This includes company vehicles.
• Comply with all aspects of the company ISO H&S, Quality and Environmental Management procedures, proactively contributing to the company’s continuous improvement programme.

Skills and Experience Required

• Good understanding of Generator / Plant Hire market
• Good organizational and communications skills
• Be willing to work remotely and work flexible hours
• A full Driving Licence
• Strong customer focus with the ability to establish and maintain good relationships with customers and sales teams
• Understanding of electrical installations and system loading
• IT literate with a good working knowledge of Microsoft Office or similar

What we offer:

• EOT Bonus Scheme – you’ll benefit from the company’s success by receiving a share of its profits. This not only recognises your contributions but also develops a strong sense of ownership and motivation, making you an integral part of our journey.
• Training, upskilling, and career progression
• Holiday Buy & Sell Scheme
• Company pension scheme
• Private medical scheme – Power Electrics policy is that nobody should pay more than £100 excess to access any treatment
• Life assurance scheme – with access to more healthcare support and counselling services to help protect employees’ financial, emotional, and physical wellbeing
• 23 days holiday (plus bank holidays) – increasing with length of service up to 28 days

Our philosophy:

At Power Electrics, we welcome a variety of cultures, experiences, and backgrounds. We ensure that all management decisions made regarding employment are done with fairness and without regard to race, colour, religion, sex, age, disability, or sexual orientation. We are solely committed to adhering to the principles of equal and inclusive employment.

Due to the nature of our work, DBS checks are required, and any offer is dependent on satisfactory references being obtained.

All applicants must be eligible to work in the U.K.

NO AGENCIES

Join Our Employee-Owned Team

Whether you are based in the depot, on the road, or in the office, our people are at the heart of everything we do. If you are ready to grow your career with us and share in our success, we’d love to hear from you. Please complete the form and attach your CV to apply.