Bank Administrative Officer - Innovation and Public Health

Transformationunitgm; Newport; On-site; GBP 25,000 - 27,000; Part time

Job summary

A healthcare organization in Wales is seeking a Bank Administrative Officer to support public health data analysis. The ideal candidate will prepare data, conduct audits, and provide analytical insights for service improvement. Candidates should possess a Vocational Level 3 qualification and strong communication skills, working independently or collaboratively. This role offers a competitive salary, with the opportunity for personal and professional growth in a supportive NHS environment.

Benefits

Generous leave

Flexible work

Ongoing learning and development

Qualifications

• Experience in validation work is essential.
• Understanding of confidentiality and data protection.
• Knowledge of Health & Safety Regulations.

Responsibilities

• Prepare and analyze public health and social care data.
• Provide analytical support for health intelligence functions.
• Support service development and conduct data audits and surveys.

Skills

Excellent communication skills

Organisational skills

Time management skills

Customer care skills

Education

Vocational Level 3 qualification or equivalent

RSA/OCR III typing qualification or equivalent

Tools

Microsoft Office

Job description

Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site CTM Wide Town CTM Wide Salary £25,313 - £26,999 per annum pro rata Salary period Yearly Closing 07/01/2026 23:59

Bank Administrative Officer - Innovation and Public Health

NHS AfC: Band 3

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.

Discover more about working with us here:

This role will undertake the preparation and analysis of public health and other health and social care data to support the health intelligence function of the public health team to improve population health outcomes. This post will provide analytical support for the health intelligence and health care public health function and to inform service development for the improvement of services. Including assist in audits and surveys, collection of data, statistical analysis of data, development of audit and/or research projects. As such, the role will involve working directly with members of staff at all levels across the service, ensuring that staff are supported with their public health intelligence requirements in the right way to meet the needs of the organisation. Carry out work on data preparation, data quality, data analysis, modelling, forecasting and the creation and presentation of standard, regular and bespoke reports.

Main duties of the job

The role requires excellent communication skills with the ability to report on results of analysis verbally, graphically and in written reports, attending high level meetings and providing briefings as required. This will require the ability to communicate sensitive and contentious information to clinical, non-clinical and senior management audiences. This may be in relation to complex or contentious subject matter regarding service delivery e.g. staff complaints/satisfaction, performance management e.g. workforce productivity/capability and alternative ways of working (e.g. resource utilisation) that will be subject to robust scrutiny and challenge

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve

• We treat everyone with respect

• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Welsh and/or English speakers are equally welcome to apply.

Person specification

Qualifications and/or Knowledge

• Knowledge of clerical and administrative procedures and systems acquired through Vocational Level 3, or possess the skills, knowledge, training and experience to equivalency. RSA/OCR III typing qualification or equivalent skills, knowledge and experience. Good standard of education Experience in validation work Knowledge of office practices and administrative procedures. Knowledge of office practices and able to establish new processes. Demonstrate a sound knowledge and understanding of confidentiality and data protection.
• Knowledge and understanding of working with guidelines, policies and procedures. Knowledge of the importance of Health & Safety Regulations in the workplace.

Experience

• Ability to work independently. Fully conversant with all Microsoft Office software.
• Previous NHS.

Aptitude and Abilities Skills

• Excellent communication and customer care skills and a good telephone manner. Good organisational and time management skills. Ability to prioritise work and identify urgent requirements, adjusting and re-prioritising as necessary. Diplomacy skills when dealing with patients/relatives who may be aggrieved or irate

Personal Qualities

• Flexible and ability to cover across CTMUHB. Remain calm under pressure. Ability to work as part of a team or as an individual. Use initiative to resolve problems.

We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.

Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance . For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.

Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.

Applications are welcome in either Welsh or English, with no preference given to the language used.

We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.

All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.

We are proud to be a Living Wage Employer.

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