Assistant Store Manager

The White Company; City of Edinburgh; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent retail brand is seeking an Assistant Store Manager in Edinburgh to support the Store Manager with operational activities and drive sales. You will lead a high-performance team and ensure exceptional customer service, maximizing store contributions and managing costs effectively. The ideal candidate will have experience in a fast-paced retail environment and a strong track record in sales and team development. The role offers various benefits, including discounts, holiday entitlement, and more.

Benefits

50% discount on products

25 days holiday

Volunteer Day

Competitive salaries

Discretionary bonus scheme

Group Personal Pension scheme

Private Medical Insurance

Life assurance plan

Social events throughout the year

Qualifications

• Experience in a fast-paced retail environment.
• Proven track record in maximizing sales and profitability.

Responsibilities

• Maximize contribution by achieving budget sales and controlling costs.
• Assist Store Manager in managing store costs.
• Train, develop, and motivate staff for high customer service levels.
• Manage the customer experience as part of multi-channel strategy.

Skills

Sales Maximization

Team Development

Customer Service Excellence

Job description

Our Role

As an Assistant Store Manager you will be supporting the Store Manager with all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for.

You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company.

What you'll be doing

• Maximise contribution by helping to achieve budget sales and controlling costs.
• Assist Store Manager in managing store costs without jeopardising stores objectives.
• Assist with training, development and motivation of staff in order to achieve highest possible levels of customer service and performance.
• Manage the customer experience as part of the TWC multi-channel strategy.

Please read through the attached Job Description for more detail.

What we offer you

At the White Company, we value our employees for always going the extra mile; we reward this with great benefits and competitive salaries.

• 50% discount on our products
• 25 days holiday rising to 28 during service
• A Volunteer Day with a charity of your choice
• In addition to a competitive salary, a discretionary bonus scheme may be rewarded annually
• Perk Place Benefits Platform – offering a variety of discounts across wellbeing and lifestyle
• Automatic enrolment into the Group Personal Pension scheme
• Wagestream Money Management app – access to Wagestream gives you power over your pay and supports financial wellbeing
• Private Medical Insurance
• Following successful probationary completion, you’ll be covered by our life assurance plan
• Social – Christmas party/social events throughout the year

Our Equality, Diversity and Inclusion statement of commitment

At The White Company we are committed to creating an inclusive culture that welcomes and celebrates a diversity of backgrounds and identities.

We are working together to ensure our environment is one where people can bring their authentic selves to work, where their contribution is valued, ability enhanced, and perspective appreciated. Where difference is respected, encouraged, and celebrated. Where you can feel you belong.

We are committed to an active Equality Diversity and Inclusion Policy, which starts with our recruitment and selection process.

We'd love you to join us on our journey.

Our Sustainability statement of commitment

We are committed to building a sustainable legacy that will enable a brighter future for people and our planet. We believe this should be reflected in everything we do.