Assistant Retail Store Manager, Ilford

Saint Francis Hospice; Ilford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une opportunité passionnante d'entrer au sein de l'équipe de Saint Francis Hospice comme Assistant Responsable de Magasin à Ilford. Vous serez responsable de maximiser les revenus et de diriger une équipe de personnel et de bénévoles tout en assurant une expérience client exceptionnelle. Ce rôle exige une forte expérience managériale dans le secteur caritatif ou de la vente au détail, avec de réelles possibilités d'épanouissement personnel et professionnel.

Qualifications

• Expérience managériale précédente dans le secteur caritatif ou de la vente au détail.
• Capacité à engager les clients par des compétences en communication exceptionnelles.
• Capacité à travailler sous pression et à atteindre des objectifs.

Responsibilities

• Travailler en étroite collaboration avec le Responsable de Magasin.
• Assurer le bon fonctionnement du magasin selon les lignes directrices de l'entreprise.
• Livrer contre les KPI du magasin.
• Visual merchandising pour maximiser les opportunités.

Skills

Communication

Service client

Gestion d'équipe

Job description

The process of referring yourself, a family member or a patient is simple.

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Rolling advert, please apply as soon as possible.

Interview date: to be confirmed Job Reference: SFH 429

We have an exciting opportunity to join us as the Assistant Retail Store Manager of our very busy Ilford store. Your primary responsibility is to maximise income generation and ensure all targets are met and exceeded leading a team of staff and volunteers.

Responsibilities:

• Work closely with the Retail Store Manager to understand the requirements to ensure a successful operation
• Assisting with the smooth running of the store in accordance with company guidelines deliver annual store financial and contribution targets.
• Deliver against the store KPI's
• Visual merchandising the store, maximising all opportunities.
• Driving new business into the store and liaising with the local community
• Deputising for the Retail Store Manager in their absence
• Support with the maintenance and health & safety of the shop.

Experience required:

• Previous Managerial experience within charity or retail.
• Have the ability to engage customers through outstanding communication, customer service, questioning and listening skills.
• KPI aware and driven by data to make commercial decisions.
• Experience of working to targets in a customer focused environment.
• Energy, drive and a positive can-do attitude.
• Flexible to cover store opening hours and weekends.
• An understanding of charity retail would be a distinct advantage and a passion for the charity sector.

We will require all successful candidates to be able to provide documentary ID proof of their Right to Work in the UK. We are not a Licensed Sponsor, so are unable to provide sponsorship to support applicants applying from outside of the UK.

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