ASSISTANT PATROL DIRECTOR

Bolton Valley; Bolton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A mountain resort in England is seeking an experienced Assistant Patrol Director to support ski and bike patrol operations. Responsibilities include managing volunteer and paid patrollers, responding to emergencies, and ensuring guest safety. Ideal candidates should have admin and Mountain Operation experience and a passion for skiing. This position offers seasonal full-time/part-time employment.

Qualifications

• Valid driver's license required.
• 3-5 years of administrative experience required.
• 5-7 years of Mountain Operation or ski area operations experience required.
• Experience with state and local permitting helpful.

Responsibilities

• Support Patrol Director in managing ski and bike patrol operations.
• Respond to on-mountain emergencies and provide medical care.
• Conduct daily trail checks and mark hazards.
• Supervise 60–70 volunteer patrollers and 15 paid patrollers.

Skills

Supervisory skills

Ability to work well with others

Solid organizational skills

Strong computer skills

Job description

Job Overview

Job Title: Assistant Patrol Director for Bolton Valley Resort

Department: Mountain Operations

Reports To: Patrol Director

Position Status: Seasonal Full-Time/Part-Time

FLSA Status: Non-Exempt

Pay Range: $21-22/hour

Date: September 26, 2025

Responsibilities

• The Assistant Patrol Director supports the Patrol Director in managing ski and bike patrol operations. Responsibilities include assisting with the supervision of patrollers who provide emergency medical services, conduct search and rescue operations, perform lift evacuations, and identify and mitigate hazardous mountain conditions to ensure guest safety.
• Responds to on-mountain emergencies and provides medical care
• Conducts daily trail checks, marking and reporting hazards
• Engages with guests and staff while in uniform
• Carries first aid equipment and uses radios properly
• Maintains skills through ongoing training, including lift evacuation
• Documents and investigates incidents as directed
• Promotes snow sport safety and assists with search and rescue
• Supervises 60–70 volunteer patrollers and 15 paid patrollers, including hiring, disciplinary actions, and terminations
• Leads response to on-mountain emergencies, including backcountry rescues and lift evacuations
• Identifies and mitigates physical hazards and organizational risks
• Conducts or oversees investigations of ski area and on-premise accidents as assigned
• Acts as Patrol Director when needed, providing leadership and oversight of patrol operation

Qualifications

• Valid driver’s license
• 3-5 years of administrative experience
• 5-7 years of Mountain Operation experience or ski area operations experience
• Experience working with state and local permitting officials
• Experience in the construction field is helpful
• Enthusiasm for skiing and/or snowboarding

Required Knowledge And Skills

• Supervisory skills
• Ability to work well with others, delegate responsibilities, and enforce company rules and regulations
• Solid organizational skills, with attention to detail
• Ability to communicate effectively to coordinate efforts with resort employees in other departments
• Strong computer skills
• Knowledge of vehicle maintenance, heavy equipment, compressed air and high pressure/ volume pumps
• Knowledge of relevant permitting requirements
• Knowledge of OSHA rules and regulations
• Budgeting skills

Physical and Mental Demands

Some desk work involves prolonged periods of sitting and working on a computer and phone. Lifting up to 50 lbs and outside work in all weather conditions. Prolonged standing and walking on snowy or icy surfaces. Stress from deadlines, managing a large staff, and challenging weather conditions.

Work Environment

Working outside in all weather conditions, on varied snow surfaces, and being on your feet for extended periods. Desk work is performed inside a climate-controlled environment.

EEO Statement

Bolton Valley is committed to making our work environment more diverse, equitable, and inclusive by never discriminating against race, religion, color of skin, gender, gender identity, sexuality, disabilities, age, national origin, and veteran status when hiring candidates and within our place of work. We believe that a range of lived experiences, voices, and perspectives directly contribute to the success of our team.