Assistant Operations Manager - 12‑Month FTC | Leeds

Bruntwood; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A commercial property specialist in Leeds seeks an Assistant Operations Manager to support day-to-day operations and customer relations. The role includes onboarding new customers, addressing issues, and leading the team in achieving goals. Ideal candidates should have proven customer service abilities and experience in a dynamic environment. This temporary position offers 28 days holiday, a healthcare cash plan, and an enhanced parental leave policy among various benefits. Application responses are expected within a week.

Benefits

28 days holiday plus birthday off

Volunteer time (24 hours/year)

Sabbatical after five years

Healthcare cash plan

Matched pension scheme up to 8%

Discounts and cashback options

Enhanced maternity leave

Interest-free learning loans

Qualifications

• Experience in hospitality, events, or property environment.
• Ability to build long-term customer relationships.
• Understanding of technology for customer support.

Responsibilities

• Support the Customer Operations Manager in daily operations.
• Manage customer onboarding and relationships.
• Plan daily maintenance activities and community events.

Skills

Customer service experience

Ability to manage varied workload

Proactive problem-solving

Digital literacy (Microsoft/Google packages)

Job description

A commercial property specialist in Leeds seeks an Assistant Operations Manager to support day-to-day operations and customer relations. The role includes onboarding new customers, addressing issues, and leading the team in achieving goals. Ideal candidates should have proven customer service abilities and experience in a dynamic environment. This temporary position offers 28 days holiday, a healthcare cash plan, and an enhanced parental leave policy among various benefits. Application responses are expected within a week.