Assistant Manager Retail Stores · R3 North · Lancaster Sunnycliffe Store

Bensons group; Lancaster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading home retail company in Lancaster seeks an Assistant Store Manager to lead and motivate the team towards achieving store performance targets. You will ensure exceptional customer service while maintaining store standards. This role requires flexibility as you will work evenings, weekends, and bank holidays. The company offers a competitive salary with an uncapped commission structure and a range of benefits including healthcare, pension, and employee discounts.

Benefits

Health and Wellbeing benefits

Pension scheme

Employee discounts

Annual leave buy & sell scheme

Learning and development programmes

Qualifications

• Proven experience leading and motivating teams.
• Ability to deliver outstanding customer service.
• Willingness to work flexible hours.

Responsibilities

• Lead the team to drive store performance.
• Ensure excellent customer experience.
• Maintain store standards and presentation.

Skills

Team leadership

Customer service

Adaptability

Job description

As an Assistant Store Manager in your local store, we want your product knowledge and ability to engage with customers and your team to drive your store’s performance. You’ll be on the shop floor and help our customers to find Sleep wellness ™with the right sleep products, but we also want you to support the team in store by being a role model for our consultants. This means that our unique sleepPRO™ technology won’t be the only one making sure that both customers and colleagues get the best night’s sleep! We’ll make sure that you’re fully trained for the job and for supporting your Store Manager in theirs because we relax when we know you’re set up for success. If this is your first step into leadership, or the next move in your management career, we’ll be like our mattresses and provide ongoing support (and training)so you can build your dream career.

We want our stores to be somewhere our teams can be proud of, and to show off our products, so you’ll lead your team to get stuck in, move product around, and maintain the standards that create the best sleeping experiences!

Our customers are in when they’re free to shop, so we’re talking evenings, weekends and bank holidays, this is where you’ll be able to make the most of our fantastic, uncapped commission structure, so it’ll be essential for you to be available to take those opportunities while finding the right work/life balance.

What we’re dreaming of seeing:

We’re looking for someone who can lead and motivate a team to bring out the best in them, and can embed our values of being devoted, driven and daring!

We know you’re up for delivering fantastic customer service, ensuring our customers have an outstanding store experience. You’ll challenge yourself and your team to be adaptable and to identify and capitalise on your strengths to make your store a success.

The cool side of the pillow (our benefits):

We know you’ll work hard to drive your store’s performance, so as well as your base salary and OTE based on your targets, there’s no upper limit to what you can earn beyond that. There’s also monthly store bonus potential when your store achieves its target! In addition, we offer:

• Health and Wellbeing: *Medicash - cashback options for Health and Wellbeing services, Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics), *BUPA Private Healthcare & Life Assurance

• Financial: Unum Income Protection - for peace of mind if you’re off work long term due to illness, *Pension scheme – provided by Legal & General

• Discounts: *Employee discounts for Bensons products upto 50%, *Gym membership, Cycle to Work scheme

• Leave: Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you, *Enhanced maternity and adoption leave

• Your Career: Learning and development programmes to expand your knowledge and skills, access to internal opportunities to progress your career at Bensons for Beds

(*qualifying periods apply)