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A leading catering company is seeking an experienced Assistant Manager in Leeds to oversee a high-volume catering and retail operation. This role involves ensuring excellent service, managing day-to-day operations, and delivering on financial targets. Candidates must have experience managing commercial operations, strong people management skills, and a customer-focused approach. A comprehensive benefits package is offered, including free meals, onsite facilities, and career development programs.
Location: Leeds | Salary: £34,000 | Hours: Mon–Fri, 40 hrs
We’re looking for an experienced and commercially minded Assistant Manager to support the General Manager in running a high-volume catering and retail operation in Leeds. You’ll oversee teams across a busy restaurant, coffee shop, hospitality service and vending, ensuring excellent service and strong financial performance.
Deliver excellent service and lead by example
Build strong relationships and act on customer feedback
Support upselling and maintain high front-of-house standards
Oversee day-to-day running of all outlets
Ensure brand standards, hygiene and safety compliance
Manage rotas, training, team briefings and engagement
Maintain clean, safe and efficient working environments
Support delivery of sales, profit and labour targets
Analyse sales data to drive improvements
Manage labour budgets, rotas, wastage and cost control
Work with chefs to cost menus and maintain margins
Ensure compliance with food safety, hygiene and HSE procedures
Track and report accidents, incidents and near misses
Maintain audit-ready standards
Experience managing a commercial operation (£1m+ turnover)
Strong people management and communication skills
Financially aware; able to interpret sales data
Experience in multi-outlet or high-volume environments
Well organised, confident under pressure and IT literate
Customer-focused, professional and a proactive team player
NVQ Level 2 / HND / Management qualification
Experience with variable service peaks
Experience in high customer-care environments
Innovative and able to motivate teams
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!