Ambulance Care Assistant (Driver)

G4S; Tonbridge; On-site; GBP 23,000 - 28,000; Full time

Job summary

A national healthcare services provider in Tonbridge seeks an Ambulance Care Assistant (Driver) to transport patients to medical appointments, providing support and care during transit. The role involves assisting patients with various mobility needs and ensuring their safety. Candidates must hold a UK Manual Driving Licence and have strong interpersonal skills. Comprehensive training is provided.

Benefits

Company pension scheme

Free Uniform

Free On-site Parking

Life Assurance Scheme

Employee Assistance Programme

Subsidised Healthcare Plan

Access to discounts via Blue Light Card

Qualifications

• Full UK Manual Driving Licence required.
• Effective and resilient under pressure.
• Strong people skills and flexible attitude.

Responsibilities

• Drive patients to and from appointments.
• Assist and move patients with various needs.
• Ensure safety and comfort of patients.

Skills

Strong communication skills

Interpersonal skills

Resilience under pressure

Compassionate attitude

Tools

Driving Licence (UK Manual)

Job description

Ambulance Care Assistant (Driver) – G4S PATIENT TRANSPORT SERVICES

Tonbridge, TN9 1QT

Full Time, various shifts available – 42.5 hours per week, Permanent

£27,922.58 per annum (£12.60 per hour)

Excellent Company Benefits

• Company pension scheme with employer contributions
• Free Uniform
• Free On-site Parking
• G4S Life Assurance Scheme
• Employee Assistance Programme (Confidential Counselling Services, 24/7 support specialising in health and medical)
• Subsidised Healthcare Plan
• Charity work – Match‑it and Payroll Giving
• Access to a “Blue Light” Card and associated discounts
• Access to G4S Perks at Work scheme entitling you to amazing discounts, offers and services across hundreds of market‑leading retailers in electronics, weekly groceries, outlets, restaurants, mobile phone contracts and fashion.
• Refer a Friend Scheme
• Progression, training and development opportunities.

About The Role

The Ambulance Care Assistant (ACA) will play an important role in helping people receive the care they need. As an ACA with G4S Patient Transport Services, you’ll be transporting elderly, sick and vulnerable patients to their medical appointments and between healthcare facilities, while showing compassion in times of vulnerability. We will provide comprehensive training and support to help you develop the skills needed to begin and progress in your rewarding career with us.

Key Responsibilities

• Drive patients with varying health and mobility needs to and from hospital/clinic appointments.
• Assist, move and handle patients, who may be ambulatory or wheelchair‑bound, using appropriate equipment (e.g., carrying patients up stairs, moving immobile patients in and out of bed, on stretchers, wheelchairs into and out of the vehicle and homes).
• Ensure safety and patient welfare at all times and provide reassurance, comfort and support when needed.
• Assist patients when entering and leaving their homes.
• Maintain cleanliness of vehicles and equipment.
• Liaise with our central control team to ensure the timely pick‑up and drop‑off of patients.
• Undertake patient and vehicle risk assessments, and complete required reports or documentation.

About You

You must hold a full UK Manual Driving Licence. It is imperative that you consider yourself effective and resilient under pressure, can work well as part of a team and have strong communication and interpersonal skills. The ideal candidate will have a sympathetic, respectful and caring attitude towards patients, with flexibility and adaptability to meet the needs of the service. We are looking for strong people skills, resilience, confidence, and a tenacious can‑do attitude.

Training & Development

Our dedicated training team will guide you through a 15‑day comprehensive programme, helping you build the skills needed to feel prepared in any situation that may arise.

Diversity, Equality and Inclusion

G4S Patient Transport Services is committed to safeguarding and promoting the wellbeing of children and adults at risk. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

Legal & Compliance

These vacancies are subject to a checkable history and the strict vetting standards set by G4S and an Enhanced DBS check, which is funded by G4S. Candidates must be eligible to work in the UK, have lived in the UK for at least 3 years, and provide full details of employment and education history for the last 3 years as part of the security screening process for this role.