AGE UK IW - Could you be a Hospital Discharge Support Volunteer

IW Volunteer; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local charity organization is looking for Hospital Discharge Support Volunteers to assist patients recently discharged from the hospital. Responsibilities include visiting clients, preparing snacks, collecting prescriptions, and providing emotional support. Ideal candidates should demonstrate punctuality, empathy, and the ability to work independently. Training is provided, and volunteers are insured. You will help make a significant difference in the lives of older adults in our community.

Benefits

Ongoing support

Training provided

Qualifications

• Must be 18 years or older.
• Training will be provided.
• Volunteers will be covered by insurance.

Responsibilities

• Telephoning or visiting clients in their own home.
• Preparing a light snack and/or hot drink.
• Collecting prescriptions.
• Completing a small food shop from a list.
• Escalating areas of concern.

Skills

Punctual and Committed

Ability to remain calm in challenging situations

Patience

Empathy and a non-judgmental approach

Willingness to complete role without direct supervision

Job description

AGE UK IW - Could you be a Hospital Discharge Support Volunteer?

At times some patients who are deemed medically fit for discharge can spend extended periods in hospital. This may be because they live alone and there are concerns about them accessing the support they need once home. These patients do not need a full social care assessment but would benefit from a bit of extra support to make the process of getting home a bit easier. Alongside others you will play an integral role in providing reassurance and low level support to people living on the Isle of Wight who have recently been discharged.

This could include:

• Telephoning or visiting clients in their own home
• Preparing a light snack and/or hot drink
• Collection of prescriptions
• Completing a small food shop from a list, with cash
• Escalating areas of concern.

Age UK Isle of Wight are your local, independent charity dedicated to providing essential services to support older adults in our community. Our range of services are designed to meet the unique needs of individuals as they navigate the challenges and opportunities that come with aging.

Skills

• Punctual and Committed.
• Ability to remain calm in challenging situation.
• Patience, empathy and a non-judgmental approach.
• Ability to know when to seek help.
• Willingness to complete role without direct supervision.
• Diversity and equal opportunities policy
• Accessibility
• Age restrictions: 18 years +
• Child Protection
• Complaints Policy
• Confidentiality Policy
• Health and Safety Policy
• Ongoing support
• Suitable for Duke of Edinburgh Award
• Suitable for Supported Volunteering
• Suitable for Under 16's
• Suitable for Under 18's
• Training provided
• Volunteers covered by insurance

When can I volunteer?

Start Date: 01/07/2025

• Mon
• Tue
• Wed
• Thu
• Fri
• Sat
• Sun

Morning No No No No No No No

Afternoon No No No No No No No

Evening No No No No No No No

Availability Details

This is a new project which will require volunteer support for approximately 1 -2 hours per week, dependent on clients needs. Each volunteer will be allocated to a designated client for approximately 4 - 6 weeks. This role will require availability on weekdays.

Location

This opportunity is available Countywide.

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