Accounts Assistant

The Cornish Mutual Assurance Company Ltd; Truro; On-site; GBP 25,000 - 28,000; Part time

Job summary

A leading insurance provider in Truro is seeking an Accounts Assistant to join their Finance Team. The role entails managing payment queries, handling payments, and processing invoices with a focus on detail and customer service. Previous accounts experience and proficiency in Microsoft Office are key for applicants. This is a part-time position requiring a minimum of 25 hours per week, offering a supportive work culture and various benefits, including private medical insurance and flexible holiday options.

Benefits

Private medical insurance

24 days' holiday, increasing with service

Up to 25% discount on selected products

Comprehensive induction programme

Qualifications

• Strong attention to detail is a must.
• Previous experience in accounts is essential.
• Proficient in Microsoft Office, especially Excel and Word.

Responsibilities

• Managing payment queries and handling payments.
• Processing invoices and claims payments.
• Conducting bank reconciliations.

Skills

Previous experience working in Accounts

Strong attention to detail

Excellent customer service skills

Proficiency in Microsoft Office applications

Flexibility and a solution-driven approach

GCSE Maths at grade 6 or above

Job description

£25,000 - £28,000 depending on skills and experience

Closing Date

29/12/2025 09:00:00 AM

Summary

We are looking for an Accounts Assistant to work from our Truro office, as part of our Finance Team and in collaboration with other departments. Part-time hours (a minimum of 25 hours per week over a 5-day week) may be considered.

Please note, applications will not be processed until after the 29th of December 2025.

Skills and Experience

• Previous experience working in Accounts
• Strong attention to detail
• Excellent customer service, administrative and organisational skills
• Proficiency in Microsoft Office applications such as Word and Excel
• Flexibility and a solution-driven approach to work
• GCSE Maths at grade 6 or above

Responsibilities

• Managing payment queries from our internal teams and directly from our Members
• Managing and handling payments, direct debit instructions and refunds of insurance premiums
• Making calls to Members to discuss late or missing payments
• Processing invoices and setting up purchasing and claims payments
• Handling and preparing for banking all monies received, in accordance with agreed company procedures
• Carrying out bank reconciliations

Additional Information

Founded by a group of farmers in 1903 to provide cost effective insurance to the community, Cornish Mutual is now one of the leading South West insurance providers. As a mutual, we are a Member‑owned business, run for the benefit of our Members (customers) - we don’t have shareholders. Our success is down to our people and our Members – both are at the heart of everything we do.

As an employer we offer a culture that is open and honest and we are supportive and collaborative, to empower individuals to deliver the best outcomes and develop in their careers. Our growth plans are ambitious, and we are looking for passionate people that can help us continue building relationships, supporting each other and that of our communities.

Benefits

• 35‑hour week, supporting a great work life balance
• Private medical insurance and income protection cover
• 24 days' holiday, increasing to 28 days per year with length of service (plus bank holidays). Plus, the option to 'buy' an extra 5 days per year (after a qualifying period).
• Comprehensive induction programme, excellent learning and development opportunities including professional memberships and relevant qualifications.
• Up to 25% discount on selected Cornish Mutual insurance products and access to our exclusive Member discounts on other everyday essentials
• Company events to support social wellbeing.

And many more!

Please write to us detailing how your skills and experience match what we are searching for and why you have chosen to apply for this role.

We fill our vacancies as soon as we find people who fit our culture and meet the skills requirements. This means that whilst we may advertise with a closing date, we may offer the role to someone before that date, so we recommend that you apply as soon as possible.

We take our data privacy responsibilities seriously. Full details of how we’ll handle and store your information can be found in our Candidate Privacy Noticeor in print on request.

We encourage direct applications and only work with carefully selected recruitment partners. We advise that if you are contacted by any agency and wish to verify that a source is legitimate, please [e-mail] before sharing any personal information. We never accept unsolicited applications from agencies.