Account Executive II

Diligent Corporation; City of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading governance solutions firm is seeking an Account Executive to drive revenue growth from both existing and new accounts. This role demands a proven track record in account management, with 5+ years of experience in regulated sectors. You will build relationships and develop strategic plans to meet customer needs. The firm offers a hybrid work model, fostering flexibility and creativity, with teams across multiple global locations.

Benefits

Flexible work environment

Comprehensive health benefits

Generous time-off policy

Wellness programs

Qualifications

• 5+ years in account management or new business in GRC-related industries.
• Demonstrated ability to build relationships with senior leaders.
• Strong strategic thinking aligning tech solutions with business.

Responsibilities

• Drive revenue growth for existing and new accounts.
• Prospect new and existing business within designated territory.
• Develop and execute account plans to meet revenue targets.
• Maintain accurate sales forecasts and reports.

Skills

Account management

Relationship building

Communication skills

Strategic thinking

Sales methodologies

Results-driven

Tools

SFDC

Job description

Account Executive

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions faster.

At Diligent, we build the future with people who think boldly and move fast. Whether you design systems that leverage large language models or reimagine workflows with AI, you will help us unlock new ways of working and thinking. Curiosity is in our DNA; we seek individuals willing to ask big questions and experiment fearlessly—those who embrace change as opportunity. The future belongs to those who keep learning, and we are building it together. Join us as an agent of positive change on a global mission to make an impact.

Position Overview

The Account Executive drives revenue growth for existing and new accounts across all products. Success is measured by expanding product usage with existing customers, transitioning customers to the Diligent One Platform, and selling the Diligent One Platform to new customers. The role leads prospecting, pipeline management, forecasting, and account execution, requiring commercial acumen and a proven track record of success.

Key Responsibilities

• Build deep knowledge of Diligent’s products, solutions, strategy and business priorities.
• Prospect new and existing business within a designated vertical/territory for complex accounts with long sales cycles.
• Adopt a solutions‑selling approach, understanding customer needs and framing solutions through the lens of the Diligent One Platform.
• Build deep relationships with prospects and customers, honoring commitments and connecting them to internal stakeholders to foster product growth.
• Develop and execute account plans that meet revenue targets, quota and customer business needs; collaborate with stakeholders for integrated joint account wins.
• Coordinate Sales stakeholders to prioritize actions for multiple accounts based on customer needs, sales importance and risk.
• Develop specialized business plans for customers to drive new business and upsells; present plans to generate qualified opportunities.
• Create and lead feedback loops with product management and marketing to communicate customer pain points.
• Demonstrate sales excellence by managing the end‑to‑end cycle from opportunity to close using Diligent’s approved sales methodology.
• Use sales tools to prospect new leads, schedule meetings, increase win rates and generate bookings.
• Maintain accurate SFDC records, forecast and report projected bookings and deals closed regularly.
• Show deep understanding of the competitive landscape, customers’ business strategy and industry direction.

Required Experience/Skills

• 5+ years proven track record of success in account management/new business and revenue attainment within highly regulated or GRC‑related industries.
• Ability to build and maintain relationships with senior leaders and stakeholders at all levels.
• Continuous learning mindset, with expertise of internal products, external trends and customer landscape.
• Strong communication, presentation and influencing skills.
• Demonstrated strategic thinking, aligning technology solutions with business objectives.
• Self‑motivated, results‑driven, and able to thrive in a fast‑paced, dynamic environment.

What Diligent Offers You

• Creativity ingrained in our culture; we are innovative collaborators who thrive exploring new ways internally and for clients.
• Flexible work environment, global days of service, comprehensive health benefits, meeting‑free days, generous time‑off policy and wellness programs.
• Teams all over the world: New York, Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, Sydney.
• Diversity is a priority; we foster inclusion through Employee Resource Groups, education, dialogue and support.

The role follows a hybrid work model. If you are within commuting distance to one of our office locations, you will be expected to work onsite at least 50% of the time. We believe in-person engagement to drive innovation and teamwork.

We are a drug‑free workplace. Diligent is proud to be an equal‑opportunity employer and does not discriminate based on a wide range of protected characteristics. We provide reasonable accommodations for qualified individuals with disabilities. For assistance, contact [e-mail].

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.