Access to Health Records Administrator

Telford Hospital NHS Trust; Telford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local healthcare provider in Telford is seeking a motivated individual for a part-time role in managing access to health records. Applicants will need GCSE qualifications, including Maths and English, as well as proficiency in Microsoft Word, Excel, and Outlook. Key responsibilities include processing access requests, retrieving medical records, and liaising effectively with both staff and external organisations. The role demands good interpersonal skills and the ability to work calmly under pressure. Join a supportive team within a dynamic legal environment.

Qualifications

• Educated to GCSE level including Maths and English.
• Experience dealing with the general public.
• Ability to remain calm under pressure.

Responsibilities

• Process applications for access to medical records.
• Retrieve and photocopy medical records for disclosure.
• Liaise with staff and external organisations.

Skills

Good IT skills

Interpersonal skills

Telephone skills

Ability to work under pressure

Education

GCSE level including Maths and English

Tools

Microsoft Word

Excel

Outlook

Job description

*INTERNAL VACANCY*

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We are looking for an enthusiastic, motivated and hard-working individual to join the team dealing with access to health records requests.

The post holder will need to work in compliance with GDPR and the Data Protection Act 2018. The successful applicant will be educated to GCSE level including Maths and English with a working knowledge of Microsoft Word, Excel and Outlook.

This is a part-time position of 22.5 hours per week based at The Princess Royal Hospital, Telford.

Main duties of the job

This post involves the processing of applications for access to medical records under the Data Protection Act 2018 and the Access to Health Records Act 1990. This will involve retrieving and photocopying medical
records for disclosure to patients, solicitors, social services, and others.

You will need to be methodical and able to work under pressure and to timescales set down by legal protocols.

The postholder will be required to work under their own initiative, have good interpersonal skills and to liaise with both staff within the Trust and external organisations.

Working for your organisation

You will be working within our Legal Team, in an exciting and fast paced working environment.The successful applicant will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role. Good telephone skills, confidence and a positive helpful manner is essential.

The post holder will be supported by the Access to Health Records Team and the Legal Services Manager.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled job description.