Customer Service Representative

Growmark Inc.; Plympton-Wyoming; On-site; CAD 60,000 - CAD 80,000; Full time

Job summary

An agricultural services company is looking for a dependable team player to join their team in Plympton-Wyoming, Ontario. The role focuses on delivering exceptional customer service while supporting day-to-day facility operations. Key responsibilities include assisting with seed handling and maintaining a safe workspace. The ideal candidate will thrive in a fast-paced environment and have a strong commitment to safety and team collaboration. Join us for hands-on training and a supportive team culture.

Benefits

Hands-on training

Supportive team environment

Qualifications

• Dependable team player with a hands-on approach to customer service.
• Willing to work extended hours during peak seasons.
• Commitment to safety policies and professional standards.

Responsibilities

• Serve as a front-line contact for customer experience.
• Support customer needs with the Sales team.
• Assist with seed handling and general facility tasks.

Skills

Customer-first mindset

Strong work ethic

Ability to work in a fast-paced environment

Job description

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Company: Wanstead Farmers Co-op

State: ON

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability of the company, their owners, and their customers, while enacting to help the environment and the greater good.

Salary Range: $19 - $25 / hour

Are you someone who takes pride in great customer service and enjoys a hands-on, fast-paced work environment? We’re looking for a dependable team player to be an ambassador for our company – ensuring every customer interaction is professional, timely, and positive while supporting day-to-day facility operations.

What You’ll Do

• Serve as a front-line contact, delivering an exceptional customer experience
• Partner with the Sales team to support customer needs
• Assist with seed handling, chemical room operations, and general facility support
• Work with the scale house on grain shipping and receiving
• Maintain a clean, safe, and organized work environment
• Follow all health and safety practices and participate in required training
• Pitch in where needed to keep operations running smoothly

What You Bring

• A customer-first mindset and strong work ethic
• Comfort working in a fast-paced, team-oriented environment
• Willingness to work extended hours during peak seasons, including evenings, weekends, and holidays
• Ability to work in varying conditions (weather, noise, dust, and other operational environments)
• Commitment to safety policies and professional standards

Why Join Us

We offer hands-on training, a supportive team environment, and the opportunity to play a key role in serving our customers and community. If you enjoy variety in your workday and take pride in doing things the right way, we’d love to have you on our team.

We are an equal opportunity employer. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. Employment may be contingent upon receipt of an acceptable and job-related background check, motor vehicle report, and/or reference check, as applicable and permissible by law.

This posting is for an existing vacancy.