Systems Analyst I

Akima Company; Tampa (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT service firm is seeking a Junior PC Technician to support USSOCOM in Tampa, Florida. This role involves managing IT service management processes and troubleshooting complex technical issues. Candidates must have an active DoD Top Secret/SCI clearance and DoD 8570 IAT Level II certification. Excellent communication skills are essential. Veterans are encouraged to apply.

Qualifications

• Must possess active DoD Top Secret/SCI clearance.
• Must have DoD 8570 IAT Level II certification.
• 6-8 years of experience, or Bachelor's in STEM.

Responsibilities

• Assist with planning major technology assignments.
• Provide hardware, software, network problem resolution.
• Function as a technical expert across multiple projects.

Skills

Active DoD Top Secret/SCI clearance

DoD 8570 IAT Level II certification

Excellent verbal and written communication skills

Education

Bachelor's degree in STEM

Job description

Overview

Compass Point is looking for a Junior PC Technician to join our team supporting USSOCOM. In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and mission-critical applications. Candidate must possess active DoD Top Secret/SCI clearance and 8570 DoD IAT Level II certification along with a combination of education and demonstrated experience/training on networks and applications specific to the SIE / USSOCOM enterprise, IT service management, Information Technology Infrastructure Library (ITIL), and other relevant domains. Candidate must be able to work autonomously and exercise independent judgement on resolving complex technical issues without oversight as well as recommending creative/innovative ways to enhance the overall SIE ITSM. Must have excellent verbal and written communication skills. Veterans encouraged to apply. To join our team of outstanding professionals, apply today!

Responsibilities

• Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.
• Assists with planning major technology assignments.
• Functions as a technical expert across multiple project assignments.
• Interfaces directly with supported end-users to provide hardware, software, network and applications problem resolution.
• Is an expert with industry standard desktop operating systems and office automation software suites.
• Must demonstrate excellent verbal and written communication skills.
• May be required to work rotating shift schedules to include nights, weekends, and holidays.

Qualifications

• Must have DoD 8570 IAT Level II certification.
• Must be able to maintain DoD 8570 IAT Level II certification via continuing education requirements or re certification.
• Possess current TS clearance with SCI eligibility.
• Bachelors in STEM OR 6 – 8 years of experience.