Site Reliability Engineer III

JPMorgan Chase; Plano (TX); On-site; USD 100,000 - 140,000; Full time

Job summary

A leading global financial institution is looking for a Site Reliability Engineer II in Plano, Texas. You'll be responsible for ensuring system reliability, coding, and solving business problems using technology. With a minimum of 3 years in software engineering, proficiency in programming, and cloud maintenance experience, you'll also work in a collaborative environment to improve service transparency and incident resolution. Competitive compensation and comprehensive benefits are offered.

Benefits

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Qualifications

• 3+ years of applied experience in software engineering.
• Understand and implement site reliability concepts.
• Familiar with monitoring and alerting solutions.

Responsibilities

• Execute small to medium projects independently.
• Write high-quality, maintainable code.
• Participate in diagnosing and resolving incidents.

Skills

Coding proficiency in at least one programming language

Cloud infrastructure maintenance

Familiarity with site reliability principles

Knowledge of observability tools

Emerging knowledge of CI/CD tools

Collaboration skills

Adaptability in work plans

Education

Formal training or certification in software engineering

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Linux

Windows

Job description

Play a key role in ensuring system reliability at one of the world's most iconic and largest financial institutions.

As a Site Reliability Engineer II at JPMorgan Chase within the Commercial and Investment bank, Digital and platform devices team, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you'll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase's business and relevant technologies.

Job responsibilities

• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself

• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering

• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root

• Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code

• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years of applied experience

• Ability to code in at least one programming language

• Experience maintaining a Cloud-base infrastructure

• Familiar with site reliability concepts, principles, and practices

• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others

• Familiarity with containers or a common Server OS such as Linux and Windows

• Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)

• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform

• Emerging knowledge of common networking technologies

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry

• Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers

• Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects

• Eagerness to participate in learning opportunities to enhance one's effectiveness in executing day-to-day project activities

• Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans