Senior UX Researcher - Hybrid, Impactful User Research

Fidelity Investments; Durham (NC); Hybrid; USD 90,000 - 120,000; Full time

Job summary

A financial services company in Durham is seeking a Senior UX Researcher to play a critical role in understanding user needs and enhancing product offerings. You will engage with cross-functional teams, plan and conduct user research, and share actionable insights to inform design decisions. The ideal candidate has over 5 years of experience in UX research, strong communication skills, and a growth mindset, contributing to the UX research community within the organization. This role offers a hybrid work model.

Qualifications

• 5+ years of UX Research experience preferred.
• Ability to recommend appropriate research methods.
• Strong written and verbal communication skills.

Responsibilities

• Conduct qualitative and quantitative research studies.
• Share insights and recommendations with stakeholders.
• Engage daily with Product, Design, and Content stakeholders.

Skills

UX Research

Communication skills

Qualitative research

Quantitative research

Interpersonal skills

Education

Bachelor's or Master’s in Design, Human Factors, Psychology

Job description

A financial services company in Durham is seeking a Senior UX Researcher to play a critical role in understanding user needs and enhancing product offerings. You will engage with cross-functional teams, plan and conduct user research, and share actionable insights to inform design decisions. The ideal candidate has over 5 years of experience in UX research, strong communication skills, and a growth mindset, contributing to the UX research community within the organization. This role offers a hybrid work model.