Sales Manager - SMB Outbound Sales (Remote)

Yelp; Remote; USD 63,000 - 78,000; Full time

Job summary

A leading digital services provider is seeking an experienced Sales Manager to lead an outbound sales team in Tucson, Arizona. You'll coach Account Executives, analyze performance, and ensure team success meeting KPIs. The ideal candidate has significant experience in managing sales teams, a strong grasp of digital products for SMBs, and exceptional leadership skills. Competitive salary range of $63,000 to $78,000, along with comprehensive benefits and bonuses.

Benefits

Full medical, vision, and dental

15 days PTO plus holidays

Parental leave up to 14 weeks

Monthly wellness subsidy

Work from home reimbursement

401(k) retirement savings plan

Employee stock purchase plan

Qualifications

• 1+ years of experience managing inside sales teams in outbound sales.
• Experience with digital products sales to SMBs.
• Strong coaching, mentoring, and data-driven mindset.

Responsibilities

• Lead and support a team of Account Executives.
• Drive outbound activity and achieve KPIs.
• Analyze team performance metrics to improve results.

Skills

Leadership and coaching

Salesforce CRM proficiency

Data analysis

Communication skills

Time management

Education

Bachelor's degree or 3+ years of customer-facing experience

Job description

Overview

Sales Manager - SMB Outbound Sales (Remote). Base pay range: $63,000.00/yr - $78,000.00/yr.

What You'll Do

• Lead, coach, and support a team of 10–15 Account Executives in a high-volume outbound cold calling environment.
• Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
• Provide hands-on coaching through call reviews, live shadowing, and structured 1:1s to strengthen sales skills and improve close rates.
• Foster a collaborative, inclusive, and high-performance team culture focused on accountability, growth, and continuous learning.
• Facilitate effective team meetings, sales trainings, and performance check-ins to drive engagement and results.
• Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
• Ensure accurate and transparent communication of Yelp’s products, pricing, and policies to prospective clients.

What It Takes To Succeed

• Have 1+ years of experience effectively developing and managing inside sales teams within a high-volume, outbound sales environment
• Are well-versed in selling digital products to SMBs and using Salesforce CRM
• Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement.
• Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
• Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
• Excellent communication, organizational, and time management skills.
• Comfortable working in a fast-paced, remote-first environment.
• Have earned a Bachelor’s degree OR 3+ years of customer-facing experience and hold a HS Diploma or GED

What You'll Get

• Effective your first day: Full medical, vision, and dental
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Work from home reimbursement
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Compensation range for this position is $63k- $78k annually plus performance based incentives.

Closing and Equal Opportunity

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on location and experience. We will consider qualified candidates with arrest and conviction records consistent with applicable law. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance, contact [e-mail] or 415-969-8488. Note: Yelp does not accept agency resumes. US Recruiting and Applicant Privacy Notice.