Design Center Administrator

Hpmhawaii; Honolulu (HI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading building supply company in Honolulu is seeking a Design Center Administrator. The role requires strong customer service skills and the ability to manage multiple tasks effectively. Responsibilities include providing administrative support and ensuring a positive experience for customers visiting the design center. Position offers a starting pay of $20.35 to $23.30 per hour and various benefits, including medical, dental, and 401(k) plans.

Benefits

Medical coverage

Dental coverage

PTO

401(k) Plan

Employee Stock Ownership Plan

Qualifications

• Ability to handle sensitive customer information with discretion.
• Previous experience in sales and customer service is preferred.
• Strong organizational skills and ability to multitask.
• Previous administrative or clerical experience is preferred.

Responsibilities

• Set the tone for the design center experience.
• Provide proactive administrative support to the design center.
• Ensure customers feel valued and supported.

Skills

Customer service proficiency

Sales experience

Intermediate computer skills

Ability to multitask

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Design Center Administrator – HPM Building Supply

The minimum starting pay for this position in Honolulu is $20.35 to $23.30 per hour.

HPM Building Supply in Honolulu is seeking a Design Center Administrator. As the first face our customers see when they walk in, the Design Center Administrator sets the tone for the design center experience. In a fast‑paced environment the Design Center Administrator makes each customer feel special and ensures they see HPM as a trusted partner in building the kitchen, bath, or home of their dreams. Armed with strong prioritization skills and an ability to multitask, the Design Center Administrator provides proactive administrative support to the design center programs including HPM Homes, Projects, and team members.

Typical Schedule

• Monday – Friday
• Flexibility on start time 8:00‑am to 9:00‑am and end time 4:00‑pm to 5:00‑pm
• No weekends

Qualifications

• Ability to masterfully deliver customer service: handle sensitive customer information with discretion, set realistic expectations with customers, and know how to communicate reasons effectively and honestly for delays or errors while maintaining customers' satisfaction.
• Previous experience in sales and customer service is preferred.
• Intermediate computer skills, including proficiency in Microsoft Excel, Word, and PowerPoint, and the ability to quickly learn.
• Previous experience in administrative or clerical experience is preferred.

Benefits

• Medical (including prescription drug, vision and chiropractor/massage/acupuncture or Health Reimbursement Account ($2,400 a year))
• Dental (with ortho coverage for employee and dependents)
• PTO (15 days a year) + up to 5 additional days of Well‑Being Leave
• Basic Life/AD&D coverage
• Long‑term disability
• Health and Dependent Care Flexible Spending Plans
• 401(k) Plan
• Employee Stock Ownership Plan (ESOP)
• AFLAC voluntary insurance and more!

Are You Ready to Join Our Team?

If you feel that you would be right for this Design Center Administrator position, fill out our initial 3‑minute, mobile‑friendly application. We look forward to meeting you!

About HPM Hawaii

HPM Building Supply has been helping Hawai‘i build and live better for over a century. HPM serves the home improvement market and building industry statewide through its retail stores, building supply and lumber yards, Home Design Centers, roofing and manufacturing facilities, corporate offices, and U.S. West Coast Consolidation Facility spanning 18 locations across Hawai‘i Island, Maui, Lāna‘i, O‘ahu, Kaua‘i, and Washington state. HPM is also the parent company of Truss Systems by HPM and HPM Tech. As a local, 100% employee‑owned company, we strive to enhance homes, improve lives, and transform communities by living our core values of Heart, Character, and Growth. Join HPM and become an owner!

Salary: $20.35 - $23.30 per hour

Job Posted by ApplicantPro