CL Sr. Account Manager

USI Insurance Services; Florham Park (NJ); On-site; USD 140,000 - 170,000; Full time

Job summary

A leading insurance brokerage firm based in New Jersey is looking for an experienced Account Manager to oversee complex Commercial Lines insurance accounts. The ideal candidate will have over 15 years of experience, a strong understanding of Property & Casualty insurance, and exemplary communication skills. This role involves deep client engagement, policy management, and strategic marketing, with a competitive salary and bonus eligibility.

Benefits

Competitive salary

Bonuses

Employee recognition programs

Wellness programs

Qualifications

• Must hold a Property & Casualty insurance license.
• Industry designation such as ARM, CIC, CPCU strongly preferred.
• Able to work in a fast-paced, team environment with minimal instruction.

Responsibilities

• Manage 10 to 20 large and complex Commercial Lines insurance accounts.
• Provide proactive, personalized support to assigned high-touch clients.
• Responsible for marketing and placement of client Commercial Lines insurance renewals.

Skills

15+ years experience in a Commercial Lines agency

Expert understanding of Property & Casualty insurance

Strong communication and negotiation skills

Comfortable with internet-based programs

Knowledge of Sagitta / ImageRight preferred

Education

College degree preferred

Tools

Microsoft Office products

Job description

Overview

General Description: Manage 10 to 20 large and complex Commercial Lines insurance accounts as the day-to-day client contact. May occasionally work with an Account Manager on the largest and most complex accounts. Activities include new and renewal marketing, fielding questions and requests and coverage review. Assist Sales Executives team and provide guidance to Account Representatives and/or Account Managers.

Responsibilities

• Provide proactive, personalized support to assigned high-touch, most-complex Commercial Lines clients.
• Provide strong insurance technical expertise to clients and members of the Account Management and Sales Executive team.
• Responsible for marketing and placement of client Commercial Lines insurance renewals.
  • With assistance from Account Representatives, prepare client applications for review.
  • Determine most-appropriate carriers for market pricing.
  • Analyze and compare carrier quotes and coverage offerings.
  • Make insurance program recommendations to clients.
• Manage client renewal expirations and avoid any lapse in coverage.
• Complex negotiation with carriers on behalf of clients.
• Process policies, endorsements and audits as needed.
• Champion client cross-selling initiatives and develop customer accounts.
• Represent client interests in internal USI account strategy meetings.
• Delegate administrative client tasks to assigned Account Representatives.
• Provide account oversight and guidance when acting as a third-layer of account management on largest, most complex accounts.
• Respond to underwriters’ questions in a timely and professional manner.
• Maintain a high degree of accuracy in agency management systems.
• Frequent in-person attendance at face-to-face client meetings, with and without Sales Executives.
• Regular carrier interaction and frequent face-to-face meetings with underwriters

Knowledge, Skills and Abilities

• 15+ years experience in a Commercial Lines agency. College degree preferred.
• Expert understanding of Property & Casualty insurance.
• Must hold a Property & Casualty insurance license.
• Industry designation such as ARM, CIC, CPCU strongly preferred.
• Comfortable with internet-based programs and Microsoft Office products.
• Knowledge of Sagitta / ImageRight preferred, but not required.
• Strong communication and negotiation skills.
• Able to work in a fast-paced, team environment with minimal instruction.
• Keep informed about industry information, technology and trends.

Why USI?

With more than $2.7 billion in revenue and over 10,000 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

Unrivaled Resources and Support

What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates\' children, and financial help in times of need.

Deep Community Engagement

We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint, we’re working together as ONE to build a better future.

Committed to a Diverse, Equitable, and Inclusive Workplace

Our award-winning I’m With U diversity, equity, and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer

• Recognized as one of Insurance Business America’s Top Insurance Employers for the seventh consecutive year (2018-2024).
• Named to Business Insurance’s annual list of the Best Places to Work in Insurance five years in a row (2020-2024).
• Named to Fortune’s 2024 Best Workplaces in Financial Services & Insurance list.
• Honored by Glassdoor as a Best-Led Company in the U.S. in 2024.
• Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024

The salary for this position ranges from $140,000 to $170,000 per year, depending on experience. The final offer will be determined based on the candidate\'s qualifications, relevant experience, and demonstrated skills. In addition to the base salary, this role is bonus eligible.