Associate Insurance Representative

Sanford Health; Fargo (ND); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Fargo, ND is looking for an Insurance Representative to handle calls and manage patient accounts. The role includes verifying insurance details, assisting with financial assistance, and maintaining accurate data input. Candidates should have a high school diploma and previous billing experience is preferred. This full-time position requires attendance at the office and offers a competitive salary.

Benefits

Health insurance

Retirement plan

Paid time off

Flexible benefits package

Qualifications

• Experience in medical billing preferred.
• Ability to handle sensitive financial information.
• Strong communication skills required.

Responsibilities

• Answer phones and assist with patient inquiries.
• Verify patient demographics and insurance information.
• Input data accurately into the computer system.
• Assist with patient financial assistance as needed.

Skills

Professional telephone etiquette

Data entry accuracy

Problem-solving skills

Understanding of insurance processes

Education

High school diploma or equivalent

Job description

We offer multiple health plan options allowing you flexibility to choose what fits best for your family.

Paid Time Off

With our paid time off program we encourage you to take time away to re-charge and re-fresh.

Voluntary Benefits

A large assortment of voluntary benefits allow you to customize your benefit package.

Company Paid Benefits

Eligible employees receive base life insurance and disability at no cost to help with financial needs.

401(k) Retirement Savings Plan

We provide a generous employer match contribution while you put away money for your retirement.

Employees get access to a wide selection of discounts/perks both local and nationwide.

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: 45th St Bus Ctr
Location: Fargo, ND
Address: 300 45th St S, Fargo, ND 58103, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $15.00 - $23.00

Job Summary

The individual that is hired for this position will be in office at our 45th Street Business Center located in Fargo, ND. As an Insurance Representative this individual is responsible for answering telephones consistently with professionalism and courtesy as well as entering patient demographics, verifying insurances and other office duties. Must be able to verify demographics, identify appropriate third-party insurance/payers, set up insurance, initiate patient financial assistance. Contact the insured or financially responsible party to obtain missing information. Verify, create or update patient accounts for billing, prepare insurance claims forms or related documents, and verify completeness and accuracy. Demonstrates accountability by consistently using appropriate resources and channels to problem solve issues.

Consistently demonstrates ability to input data accurately into the computer system. Consistently answers the telephone courteously. Maintains and updates computer skills as needed for work assignments. Demonstrates the ability to utilize software applications for maximum efficiency. Consistently ensures verbal communication is courteous, complete, and professional whether using phone or personal contact. Consistently ensures written communication is accurate, complete and professional in presentation whether word processing or using email. Identifies and promptly resolves billing complaints. Directs issues to supervisor when unable to resolve. Documents in computer system all contacts regarding patient accounts.

Must understand and be able to work accounts throughout the entire revenue cycle for efficiency in answering phones.

Will be responsible for additional miscellaneous job duties as requested such as assisting in self pay collection review once fully trained in all other duties.

This position requires attendance in office.

Qualifications

High school diploma or equivalent preferred.

Previous billing experience preferred.

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.