Remote Italian-speaking Customer Service Representative with Sales (Travel Project)

Shou; Porto; Teletrabalho; EUR 24 000 - 30 000; Tempo integral

Resumo da oferta

A leading company is seeking an Italian-speaking Customer Service Representative to work remotely from Portugal. The role involves providing assistance to travelers, handling inquiries, and resolving issues, with a strong emphasis on sales experience. The position offers rotational shifts and various benefits including a meal allowance.

Serviços

Extra payment for working on public holidays and Sundays

Meal allowance: EUR 7.63 per working day

Remote work flexibility (Portugal-based candidates only)

Qualificações

• Fluency in Italian (C1) and English (B2), both written and spoken.
• Previous sales experience is mandatory.
• Ability to work rotational shifts.

Responsabilidades

• Handle customer inquiries via phone, email, and chat.
• Provide information about travel services and bookings.
• Troubleshoot and resolve customer issues effectively.

Conhecimentos

Fluency in Italian

Fluency in English

Problem-solving skills

Customer-first attitude

Descrição da oferta de emprego

Remote Italian-speaking Customer Service Representative with Sales (Travel Project)

Job Openings Remote Italian-speaking Customer Service Representative with Sales (Travel Project)

About the job Remote Italian-speaking Customer Service Representative with Sales (Travel Project)

Location: Remote (Portugal-based candidates only)
Start Date: April 10, 2025

Full-time, 40 hours/week, 8 hours/day

Monday to Sunday 08:00 to 19:00 - Rotative shifts
Days off: 2 days (rotative)

We are hiring an Italian-speaking Customer Service Representative to support our client's growing team. Work from home and provide top-notch assistance to travelers and passengers.

Responsibilities:

• Handle customer inquiries via phone, email, and chat.
• Provide information about travel services and bookings.
• Troubleshoot and resolve customer issues effectively.
• Maintain accurate records and follow up with customers.

Requirements:

• Fluency in Italian (C1) and English (B2), both written and spoken
• Previous customer service experience is preferred.
• Previous sales experience is mandatory!
• Ability to work rotational shifts.
• Strong problem-solving skills and a customer-first attitude.
• EU member state passport, a valid residence card for Portugal, an expression of interest or a job-seeker visa (a MUST)

Offer:

• Extra payment for working on public holidays and Sundays
• Meal allowance: EUR 7.63 per working day, net, paid in a meal card
• Remote work flexibility (Portugal-based candidates only).