Italian-Speaking Legal Advisor Airline Company

Shou; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading airline company is seeking Italian-Speaking Legal Advisors to join its international team in Lisbon. The role involves assisting clients with legal inquiries related to airline policies and regulations, providing exceptional customer service, and ensuring compliance. This is a fully on-site position with a structured schedule and competitive salary packages, including bonuses and benefits like health insurance and relocation support for candidates moving to Lisbon.

Serviços

Performance bonus

Meal allowance

Transport allowance

Health insurance

Relocation support including flight reimbursement and shared accommodation

Qualificações

• Valid documentation to work in Portugal required.
• Legal or customer service experience is a plus.

Responsabilidades

• Handle legal inquiries related to airline regulations and claims.
• Provide assistance to customers via phone, email, and chat.
• Ensure compliance with airline policies.

Conhecimentos

Fluency in Italian

Good command of English

Customer service

Descrição da oferta de emprego

Italian-Speaking Legal Advisor Airline Company

About the job Italian-Speaking Legal Advisor Airline Company

Start Date: April 10, 2025

We are seeking a Italian speakers to join our client's international team as Customer Legal Advisors to provide exceptional customer service for an airline company in Lisbon. In this role, you will assist clients with legal inquiries related to airline policies, regulations, and claims. This is a fully on-site position with a structured schedule and weekends off.

Key Responsibilities:

• Handle legal inquiries related to airline regulations, passenger rights, and claims.
• Provide accurate information and assistance to customers via phone, email, and chat.
• Ensure compliance with airline policies and industry regulations.
• Deliver high-quality customer support to resolve disputes effectively.

Work Schedule:

• Monday to Friday (including bank holidays): 08:00 AM 05:00 PM (Portuguese time).
• Two days off: Saturday & Sunday.
• On-site position in Lisbon.

Eligibility Requirements:

• Must have valid documentation to work in Portugal:
  • EU ID, residence card, or Manifestação de Interesse.
  • Job-seeker visa
• Fluency in Italian and a good command of English.
• Legal or customer service experience is a plus but not mandatory.

If you meet the requirements and are interested in this opportunity, we encourage you to apply today by sending your up-to-date CV in English!

• Base salary: EUR 1,000/month (paid over 14 months).
• Performance bonus: EUR 150 per month (paid over 12 months).
• Meal allowance: EUR 7.23 per working day.
• Transport allowance: EUR 20 per month.
• Health insurance: Available from day 1 (employee contribution required). Fully covered after 6 months.

Relocation Support:

• For candidates relocating to Lisbon:
  • Flight reimbursement (up to EUR 400 in Economy class)
    
  • Shared accommodation option for up to 12 months, bills included (upon a contribution deducted from salary).